Testimonials for Healthy Basement Systems

Service Technician arrived on time and was very pleasant. Prepared and informative.

Michael Alexander was incredibly professional. I felt an instant trust from him. I read about Healthy Basement Systems on the internet and thought the presentation was very inviting. I have used a large competitor of yours for another job but found your company to be more professional. Steve, Jorge, and Brian were so good and courteous. The cleanup was perfect. I have never been more impressed by non-owner laborers. They were so nice and meticulous in their work. You can see they liked what they do. I know they have no equity in the business but their disposition and work habits were as if they did. Great, great experience. 

Bill Simone’s Healthy Basement Systems recently completed two projects in our Huntington home. It was a wonderful experience from beginning to end.   We first met with Eric, who helped us address basement flooding and leaking rain water from our cellar windows. He was patient, knowledgeable, and was able to answer all of our questions. He was kind and through, spending a great deal of his time to educate us about our options.  Together we made a plan that fit out budget to ensure that water is never a problem in our basement again. I appreciate how quickly the crew was able to get started. They worked efficiently and were respectful of my home; cleaning up after each day of work. So far we haven’t had any issues with water leaking and it’s been a relief to no longer worry when it rains.   After the work was complete, Eric introduced us to Paul for an estimate for finishing the basement. My husband and I liked him from the start, he listened carefully to our vision and was able to create a draft of our dream basement. He worked quickly to get us an estimate and we appreciated the transparency of the cost of each step. He was able to provide us an itemized list of the cost of supplies and installation. He worked with us to keep us under budget without compromising our ultimate goals. For example he suggested we run rough electric and plumbing for a future bathroom and bar. It’s exciting to know that those are projects we can easily add in the future.   Once the plans were finalized, Paul and his crew started quickly on the job. They showed up on time each day and worked diligently. Paul was sensitive to the fact that I was expecting my daughter on November 25th, and it was clear that he made every effort to get the job done fast without cutting corners. I’m a bit of a perfectionist and like to understand the installation process. Paul was beyond patient with me- always taking time to address my concerns. He constantly made himself available to me, both in the evenings and on weekends. I appreciate this so much knowing that he has a big family of his own. Paul was able to complete the job in less time then promised, and I am so grateful because my daughter made a surprise arrival on November 7th!   The crews that worked with both Eric and Paul were excellent. They were polite and worked very hard, taking pride in their work. Denise in the office was also very helpful with communicating our payments and was always prompt in getting back to me. In addition to being professionals who do excellent work, the staff are genuine and kind people. My husband Rob and I couldn’t not be happier with our new basement.

This is a little late, but I wanted to tell you how happy we were with the job the guys did and the system itself. Dave, Jack and Eric were great- very professional, courteous and super respectful of our property. They worked their butts off on this job!! Best, Kelly

New system just installed about two weeks ago. Eliminated water issues, installation crew was professional, respectful of our home and explained everything really well. Definitely recommend.

I found that my experience with your company from beginning to end to be a very pleasant one, from the initial sales call to the crew that did the work, thanks for a great job!

Initial consultation with Gabriel was extremely thorough, professional, informative - and thoughtful. After we went over all options, I was given a clear proposal detailing all costs.I will add to this review once we get to the execution phase.

We liked your products and your company had the guts to go into the basement!

Very good!

Professonal and through with information. Servicable system and more for our money than competitors.

We are enthusiastic believers in Bill Simone's Healthy Basement Systems. We survived the recent Noreaster without any problem! Everyone was professional, curteous, respectful and thorough!

I chose Healthy Basement Systems because I liked the sump pump product and the manner of the sales person. The installation crew did a great job. I was very happy with how the foreman installed the sump pump and finished the cement patch near the sump and floor drain. The crew was very pleasant during the install.

We decided to go with Healthy Basement Systems because we believed they offered the best quality of product and a better price, at that. The installation crew was on time, neat and friendly. They did a meticulous job and clean up.

I liked how personable the office was from the beginning.  I like how it was a free estimate and the sales rep Michael Alexander didn't make me feel pressured into buying anything. I am very pleased and satisfied with the job done.  The Turtl is neat and clean & above all it replaced the eyesore of a mess that was there.