Testimonials for Wilcox Basement Systems

Your company was very good.  Your professionalism and workmanship are outstanding.  You were courteous and patient with all of our questions and you left our home practically spotless!!  Your presentation was extremely professional and very extensive- giving an excellent overview of the entire problem and possible solutions.  Dealing with Wilcox Basement Systems is one of the best business experiences we have ever had!  Thanks! :)

I am very satisfied with the job Wilcox Basement Systems did for me.  I knew you would do your best to address my problem, I had used your company in the past.  I appreciated the timely manner your crew came to do the job and never stopped working until it was completed.  They cleaned up and explained everything they did to me.  They did an excellent and great job!

Your sales approach was not pushy, the company was very professional, you had positive testimonials and you had a complete package with a lifetime warranty.  The installation crew was amazing!!  The job was done a day early, they took extra care of my house and belongings to ensure nothing was damaged, and the follow up was great!  I am extremely satisfied with Wilcox Basement Systems.

100% satisfied with the job Wilcox Basement Systems did for us.  Great experience from start to finish.  I have spoken to several homeowners and they will be contacting you in the near future!

I just wanted to tell you what an asset Mike Dorsino is to Wilcox Basement Systems.  It was a relief to be told that my house does not have the amount of problems that I'd imagined but instead of looking at the SaniDry unit and leaving as fast as he could (like most companies do), he looked thoroughly throughout the basement and along the outside of the house as well.  He made suggestions and explained what other factors could be contributing to the musty smell, even though he said it was barely noticeable to him.  Thanks to the SaniDry, I keep the basement humidity at 30% because I have asthma and thats why I was so concerned with a musty odor. Over the years I've recommended Wilcox Basement Systems, Inc. to friends and family and will also give you a great review/high scores on Angie's List and Yelp, etc.  The one thing that has always stood out was when Mike Dorsino first came to my house in 2007 he could have talked me into a basement system-and he didn't.  He said the basement was in good shape and gave me literature on the SaniDry, but no hard sell.  A few months later I ordered the unit from you.  No hard sell.....that's rare these days.    

Hello Anne, Thank you for your excellent service and I am hoping the repair work (you) did was pleasant.....you are a great business woman.   Sincerely, Helen K. Whitesoboro, NY

Your company rep gave me a good feeling on how to solve my problem and people I spoke with felt your company had a good reputation.  He was knowledgable, informed, and explained everything.  Should have done it sooner!

We felt no pressure at all.  Your sales rep really took the time to explain everything to us.  The crew was great and were very good at cleaning up.  Everyone we spoke with and worked with in your company was very friendly and personable.  We would recommend you to anyone!  Great Job- Thanks alot!

Best company to permanetly solve any water concerns!  Thank you for a superior job!  One year later is still GREAT!

Bill,  Zack, Matt and John did an excellent job.  All were very knowledgable, very helpful, neat, and professional.  They stand by their work.  Any questions or problems that I had, they took care of them right away.  I would highly recommend them.  We now have peace of mind with our basement.

  "Thank you so much for makinig my home dry and much healthier!  No more musty smell, and no worries." "Cleaner than before work was done. Very Satisfied, Great crew! I trust You! You guys are awesome, THANKS!"  

All my contacts were like a ray of sunshine on one of my lowest moments.  Thank you for understanding.  You have dedicated and excellent workers and representatives in your company.  It was a pleasure having them here.  Thank you all!

We were very satisfied with the job, your crew was friendly and knowledgeable and left it cleaner then they found it.  Excellent products and services!  Highly recommended!!

I am completely and totally satisfied with the job Wilcox Basement Systems did for me.  Your company, your representatives, and your workers are a PLEASURE to do business with.  I can't recall ever dealing with a company that was as satisfying in every aspect of the job- from the initial call, to the presentation, to the quote, to the completed job.  Thank you!  Thank you!  Thank you!

Mike Dorsino is just a great guy-first impressions are everything- he really knows the business inside and out.  And the crew I had worked continuously.  Home Depot and Lowes recommended Wilcox Basement Systems to me and my neighor showed me the work you did and they said the crew was great too.  I am pleased with all that you have done!