Testimonials (Customer Reviews) for Wilcox Basement Systems

I did a lot of research and had 3 companies come out and quote. Mike Dorsino seemed to actually listen to our issues and concerns and address them instead of just coming and giving us a quote on a standard system. He spoke with me on the phone after and helped us tweak our order. Overall, it was a great experience. Anne Wilcox made me feel comfortable before the install and my husband was very pleased with the crew and the work the day of the install. Thank You!

Chris L. of Ilion, NY
Wednesday, January 29th

Hi. Now that winter and freezing temperatures have abated, I want to share this. A "thank you" to Zak Wilcox for the fine work he did insulating the crawl space at my house. I had no issues with water freezing in the pipes and that area was warmer all winter long.

Paul F. of Boonville, NY
Saturday, August 25th

Our mold problem was getting worse and you were the first ones who said you could help us. We are very pleased with the job you all did in our basement. The basement is very dry now and it smells good. We would recommend Wilcox Basement Systems to anyone with a mold problem or water problem.

Bob of Cherry Valley, NY
Friday, June 11th

We had spoken with another company years ago. Not impressed. Gave no guarantee on their work. I was satisfied that your company knew about waterproofing our basement. You are honest! We called in July '06 after the big flood. We were tired of fearing heavy rain. We decided to be pro-active instead of reactive. We don't get nervous anymore. What a relief! The pump is so quiet- all you hear is water being sucked out! Music to our ears!

Tom L. of Mohawk, NY
Wednesday, March 28th

You answered my call quickly and set up an appointment, which is all I wanted. I am very satisfied and everything worked as you said it would. We had a rainstorm for 6 1/2 hours and not one leak anyplace. Thanks for everything!

Jim L. of Mohawk, NY
Saturday, September 9th

Extremely satisfied with Wilcox Basement Systems! Your qualifications go beyond dry basements. The windows you installed in my cellar are better than I expected. It's like a new room, Thank you!

Melissa of Remsen, NY
Friday, August 12th

Wilcox Basement Systems is professional. The sales presentation was wonderful and the warranty made us feel confident in the system. They did not try to sell us extras that we did not need. Salesman was not pushy or overbearing- appeared very honest and true. Crew was very good and did a wonderful job. The day they got finished we had hard rain all day and not a drop of water ended up on my basement floor- Amazing- Thank you!

Herb R. of Remsen, NY
Friday, September 27th

Very satisfied with Wilcox Basement Systems. I have high praise for a job well done and for the workers who performed the task!

Alan of Remsen, NY
Wednesday, February 9th

Your presentation was professional, you were knowlegeable to all my questions, you have clean appearances, and you were kind and trusting. It was a pleasure doing business with you. You are excellent business people- very friendly, accommodating, very hard workers and very trustworthy.

Rose of Herkimer, NY
Saturday, October 21st

We needed something to take care of the water coming into our basement. The system seems to be doing its job. With the amount of rain we had there's not a drop that has shown up on our floor. Before the installation we would have been vacuuming for sure!

Gary G. of Little Falls, NY
Monday, February 24th

The crew that came was excellent! Very hard working and did a professional, neat job. They were also timely...finishing in 2 days. Thank you for a job well done.

Peter of Little Falls, NY
Tuesday, November 20th

I hired Wilcox Basement Systems because of the thoroughness of the site examination and the solutions available. Also their knowledge of the Mohawk Valley area and terrain "high water table". They were recommended by previous clients. My sump pump runs so little and sounds like a "toilet flush"-so unobtrusive yet so effective. I am most impressed with the "good looks" of the trench and covered sump hole.

Bonnie K. of Fort Plain, NY
Wednesday, April 4th

Your ads convinced me you had a good reputation. Your salesguy was the NICEST salesman I have ever met! Your company was just plain downright understanding and nice. I have already praised your company to people I have talked with.

Gina of Remsen, NY
Wednesday, September 7th

Your presentation was the reason we hired your company. Your salesguy was very personable and was able to answer all my questions and concerns. Overall the workers went about their work in a very professional manner. They did a great job cleaning up when their work was finished.

Shirley R. of Liverpool, NY
Wednesday, March 14th

"Very satisfied. Website included foundation jacking, with up front analysis to determine proper repair methods." "Very professional. Would recommend to others needing repair, but uncertain of the cause/solution."

Ronald L. of Liverpool, NY
Tuesday, January 15th

Testimonials for Wilcox Basement Systems

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