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Job review from K in Grand Island, NY 14072 on 10/04/21
Our Overall Service
Frank and his team saved our lives this weekend when our main line cracked and we had flooding in our house. They came in 20 minutes, fixed the issue, and came back Monday to finish the job.
Call Representative
COVID has a lot of business backed up, but I would still go with Frank's hands down because of the level of service they provide which is off the charts.
Sales Process
The quote was reasonable for the original work we requested which was a deeper sump pump and new bubbler, but we needed some emergency services after our main line cracked and the team was phenomenal in helping, fixing, explaining, and the overall cost was VERY reasonable.
Our Installation Crew
I would give them 100 stars if I could. The crew was extremely helpful, professional, they explained every step of the way, and did an amazing job cleaning up.
The Cleanup Process
Grand Island is made of clay and it's been rainy, so things were A MESS, and they came and cleaned everything up as best they could. SUCH WONDERFUL PEOPLE!
What type of work did you have done:
Sump Pump
When we had questions such as more cracks in the wall then originally thought or how to update...