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Job review from Cindy in Oswego, NY 13126 on 07/07/21
I was concerned about what looks like unfinished work around the sump pump area. And the tape that was used to seal the clean area was ruff looking
What made you choose our company:
The number of years you've been in the business
Company's Response:
Good Morning Cindy,
We received your installation survey results, and I would like to apologize on behalf of Woodford Brothers. We're sorry to hear you were less than satisfied with the work completed. We truly appreciate your feedback, as it will be reviewed with the foreman for learning purposes and to ensure this does not happen in the future. Your satisfaction is extremely important to us, and we would like to make things right. If you would like, i would be more than happy to have a service tech come out free of charge to see if there is anything he is able to do about the area of concern. You can respond to this email or call my cellphone at (315) 256-5422.
Tess Rounsaville
Service & Production Coordinator
Phone number: (315) 256-5422
Email: [email protected]
