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Job review from Teresa in CIRCLEVILLE, OH 43113 on 07/29/20
Wonderful customer service from the salesman Phil Matthews to the serviceman Brent. Very respectful and mindful of what ever I wished for.
Scheduling an appointment is handled very professional with the customer in mind.
Great sales and service to explain the service in detail and with great illustrations.
the installation crew is the best. Always mindful of the customer's property and interest their in what install is taking place.
i would not have even known they were here, if i had not been working from home.
What made you choose our company:
Thank you from ever step of the process to make sure that i was happy. I had a couple quotes and I chose to go with Midstate Basement because they were the only one who told me do not put the french drain down below the footer because you are laying the tile in dirt which will clog easier and harder to get to if there is a problem. The waterguard is laying on the footer out of the dirt, This made since to me. The waterguard also has a cleanout which if there is a problem with drain you can flush it out, and I am able to drain my dehumidifier in to the drain as well. Win Win.
Fast clean and friendly crew!