Testimonials for Omni Basement Systems

Hardworking, polite, and knowledgable staff.  Everything was great.  We couldn't be more pleased!

Essentially I tried calling several companies and not one person called back. Omni basements answered the phone the first time I called and had continually showed respect to the customer. Phil was at our place assessing our needs and was very professional with his work. Once we scheduled a date for installation, George & Tristan showed up on time and were very professional and very fast with the installation. George pointed out barriers and problems with our basement, but resolved the issues immediately. Excellent work. Thank you.

They were very well prepared, and all of the staff were good.

I thought everyone at Omni was very professional and very accomodating.

We chose Omni because we believed they would do a good job, and they did a VERYgood job!  Ryan and his crew were excellent and worked well together.  I felt Ryan was honest, professional and knew his work.

It was an amazing experience overall.  Great company with great employees.  The installation crew was amazing, they went above and beyond, and the sales rep was very knowledgebale and professional.

The installation crew was hard working, polite, and knowledgable, the office staff was perfect, and the Annette (the sales rep) was great.  Omni said you would stat and finish the job without leaving it half done, and they absolutely kept their word.  Everything is great!  We couldn't be more pelased.

Very satisfied with the job done.

Friendly service, good rates.

I chose to go with Omni because I loved the work Omni did 4 years ago!!!  Very professional and friendly

I wanted to share a few thoughts with you on our recent installation of one of your Ultra Sump III units Thru Basement Systems Specialists.   I have a tendency to be a particularly detailed and some might say a demanding Customer.  When your team arrived in December to do the installation on a Monday morning and on time i was a pleasantly surprised. Further they did their work professionally, left the basement as clean as i had prepared it for them and explained to me in detail how the system works and how to reach them should i need any further information.    At the time there was no water in the sump unit as our property is seasonal as we discussed but during the spring there is a tremendous amount of water coming into the sump.   About a week into the thaw i thought i better check the pump as i would have expected water to be in the sump by now and wanted to see why the pump had not started yet. When i looked closely i realized the unit was operating and that is was pumping water but was so quiet i had to hold the exit pipe to feel for the small vibration to confirm it was operating. WOW!!   We are currently in the down stroke mode so to speak. We have passed the highest volume threshold and i must say the unit performed perfectly. No one issue and those pumps were working hard during the peak volume time.    From the time i saw the unit on a TV advertisement called your company, met with you, had the install and now have experienced the unit i have been nothing but pleased in the way your company operates. The equipment provided top drawer, no other words for it.   You took the worry and burden of a potential flooded basement away from my elderly yet sharp as a tack aunt. That is priceless.  

Eric was great, quick and professional. Took extra time to explain to me how I should take care of minor cracks outside

We're very happy with our new basement and it all started with the floor.  Thanks!

Had Sump Pump and battery back-up replaced.  Service was excellent.

100% satisfied.