Testimonials for Omni Basement Systems

Lori and Miles had a messy, wet basement. As savvy homeowners, they looked into many options to fix the problem and opted for having Omni Basement Systems perform the job. After looking at Omni's website and evaluating the solutions proposed by Omni, they felt confident about their choice. They were very pleased with the way the work was performed. Ryan, the crew manager, walked them through every step as the job progressed so that they could understand what was being done and why. They also were very clean and took every necessary step to avoid damaging the property and disrupting the family's life. Lori and Miles were so happy with the results that they recommended Omni to their friends. If you have a leaky basement, or experienced a basement flood in Ontario, Omni Basement Systems can help. We have the most advanced drainage systems and the best sump pump systems in the industry to keep your basement dry... all the time! We provide free estimates in Greater Hamilton and surrounding areas.

Rob H. purchased his house three years ago, thinking he had a perfectly dry basement. After a year of living in his new home, Rob noticed that his son's room, located in one corner of the basement, began to show signs of moisture with mold stains appearing on the drywall and floor. Even worse, his son began to develop allergic reactions from the mold. Following a good friend's recommendation, Rob called Omni Basement Systems -- a basement waterproofing and foundation repair company, serving the Greater Hamilton, ON area -- to help solve his wet basement problems. After a thorough evaluation of the basement, one of the contractor's system design specialists offered solutions for repairing Rob's wet basement. The Ontario homeowner was happy to learn that his basement could be fixed quickly and affordably. Omni Basement Systems began by installing a full internal perimeter drainage system, and a powerful sump pump, to capture and divert ground water away from the foundation walls. The basement walls were restored and the carpet was replaced with fully-waterproof and mold-resistant ThermalDry flooring tiles. ThermalDry flooring is developed to withstand even the harshest basement moisture conditions. The finished surface is raised from the slab by a system of pegs that allow air to circulate underneath and offer thermal protection as well. Rob's son was able to enjoy a dry, healthy, mold-free room just three days after Omni began the waterproofing project. The customer was also able to walk on warmer floors, because the surface on the ThermalDry tile is at least 10 degrees warmer than the cold slab. The care and consideration dispensed by Omni Basement Systems' production crews truly impressed Rob, so much so that he wouldn't think twice before recommending Omni to anyone looking for a solution to wet basement problems.

The basement in Tina H.'s Stoney Creek, ON home was built with stone and it has been relatively dry until a couple of years ago when she began to notice some water trickling in through the south wall. At the time they intended to put the house for sale so they knew it would be a good idea to address the basement seepage problem to make the home more appealing to prospective buyers.  Tina chose Omni Basement Systems for the job for a number of reasons. She liked the idea of a drainage system that could be installed from the inside of the basement. There would be no need to dig out the foundation to install conventional weeping tiles. She also liked the idea of covering the irregular walls with CleanSpace which has a built in antimicrobial layer to prevent mold growth -- but most of all she loved the TripleSafe Sump Pump System. "The pump is actually so quiet there were times when we were wondering whether it was even working!" - she explains.Tina is very happy with the experience and the results. The basement looks brighter and it's been completely dry ever since.

Our crew went to the beautiful Vinifera Bed & Breakfast to help solve their leaky basement issue once and for all!

Chris P's home in Burlington, ON has a finished basement. Because there was a large amount of water pouring into the existing sump pit during heavy rains, Chris worried about waking up or coming home to a flooded, ruined basement.  To make matters worse, the builder who installed the sump pump, didn't install the discharge line properly, so puddles usually formed around the foundation after rain storms. As a savvy homeowner Chris decided to be proactive and protect his basement before anything happened to it, so he called Omni Basement Systems for an estimate. After going through the inspection and sales visit, looking at the products and solutions that were available to him, and being given an affordable, fair price for the job, Chris knew he didn't need to call anyone else. Chris is extremely satisfied with the entire experience and confident that his basement is now protected. "I don't go home every single night going down the stairs, checking the pump, because I know that there are two main pumps, I know there is a battery backup and I know that there is an alarm that is gonna let me know when the water is five inches from the top." "People can confidently put more money into their house, and into their basements, and ultimately they can do it with peace of mind knowing that everything that they put into their basement is not going to get ruined. Because there is a system in there that is not going to destroy all the hard work they put into it. " concludes Chris

Good morning, Omni Basement Systems, I finally found a moment to circle back and thank you for the informative seminar with NAR. The information I took away will help me guide my clients with wet basement issues more effectively. Your insights on addressing and preventing these problems were particularly valuable, and I feel much more confident in providing sound advice. Thanks again for sharing your expertise and making the seminar so engaging. I look forward to applying what I’ve learned and hope I can help you reach more property owners in Niagara who require basement solutions. 

  Rob H. from Toronto, Canada went through one of the worst nightmares for any homeowner: a flooded, finished basement -- and it happened twice! Two different times, he and his family had to deal with the messy cleanup and costly replacement of valuable items, electronics and furniture ruined by water. Two different times, he had to completely gut his basement because mold was growing on carpet and drywall. After the second basement flood, Rob was determined to find a solution to fix the problem once and for all and after doing some research, he found Pete Karreman's Omni Basement Systems. The company has been successfully fixing various wet and flooding basement problems in Hamilton, Oakville, and surrounding areas in Ontario, since 2003. Since Pete Karreman and his team installed a full perimeter WaterGuard drainage system and a double sump-pump system with alarm, Rob's basement has remained dry as a bone. That happened eight years ago. Eight years of dry basement and well deserved peace of mind for Rob and his family.

Great service from start to finish We purchased a home recently which had a dirt crawlspace. The previous owners had neglected this space and it was an entry point for rodents and odors. I reached out to Omni to have a quote on the work. They sent some reading materials after the quote was scheduled and the salesperson who came to give the initial estimate was great. He wasn't pushy and came across as knowledgeable and honest. After the appointment was scheduled, Omni called a few times to give opportunities to move the date forward, though these ultimately did not work with our schedule. The contractors on the install date were great and professional and the work was completed in one day. After install, the contractor mentioned some issues that he noticed (entry points for rodents). The crawlspace is much cleaner now and I am very happy with the work done.

Thank you Omni. You re-adjusted your production schedule due to our unplanned water problems and this flexibility was much appreciated and resulted in a larger job. Great service and now we are dry and warm. Thank You!

You did not push and were not intolerant of my questions. You gave great customer satisfaction. I can't believe the difference in the air quality in our home. No more musty mildewy smell. No more dust particles floating around. The air smells as clean as it looks. Humidity has dropped 30 percent and we are dry! Would strongly recommend you to other persons who have had problems such as ours. Being built on slate rock and having a constantly wet crawl space was so detrimental to our health. My husband and I positively believe our air quality and respiratory problems (constant colds, etc.) was directly related to the ill health of our crawl space. It was the BEST INVESTMENT I've made! Thank you.

Everything went smooth, crew was excellent as was any on I contacted at your office. You answered all my questions and there was many of them. I would highly recommend your company.

Thanks again Keith. Everyone has been a pleasure to deal with at Omni and will gladly recommend your teams services to friends and neighbors in need. 

...very happy with the crew and their timely completion of the job. They went out of their way as to not disturb our daily routine and clean up was impeccable. All people we encountered were very helpful and professional. We 100% are thoroughly satisfied.

Great work! Professional service! The service team was clean, courteous, and professional. The work done to seal and insulate my crawl space and basement was outstanding. The system completely changed the environment inside my house. It is worth noting that the team was very aware of covid restrictions and made us feel comfortable with their level of awareness and protection.

Highly recommend Omni Basement Systems, excellent crew, efficient, polite, well maintained. Crew worked hard and got job jobs completed in 6 days.