Testimonials for Atlantic Basement Systems

After months of chaos and disarray since our home was flooded in January 2008, we were finally feeling relieved and hopeful.  As the date when the installation of the Atlantic Basement Systems was completed, we have seen validated our months of researching a solution, as well as long days spent stripping the damaged area of flooring, wallboard, insulation, ruined furnishings, books, and art work, prior to your arrival.  After reconstruction and redecorating and the installation of your flooring in June, we are confident that we will recover a home that is sounder than ever, dry and clear of flood risk. We’d like to commend you, Corey, on your presentation and Karen for the follow-up communications, and with equal strength, we thank Chris for the respect, consideration and thorough professionalism offered us while your team was on site. Given that we were living in the house during the process, the fact that you discussed your daily goals, informed us of necessary changes to your plan, established a time frame for each day and departed only after ensuring that the interior and exterior work areas were clean and clear of debris, meant a great deal to us.  We continue to appreciate that you spent the time to guarantee that a challenging project was completed to a very high standard. In June we look forward to seeing you here again, and to having a beautiful and purpose-appropriate finished floor for the lower level of our much-improved home. With our Thanks Patrick and Ann Jezewski

I just wanted to say thank you for the excellent job you did with my foundation.  Your professional, friendly approach won me over from the start.  Now that  I have seen your work (especially the care you took with my neighbour’s lawn and the cleanup), I have no hesitation to recommend you and Atlantic Basement Systems in fact, as I mentioned, I already have. Thanks again,  Brian

I want to thank you for the wonderful installation of your waterproofing system last September.  The basement is delightfully dry and is a testament to the system.  If we had known how well it would work out and we had known about Atlantic Basement Systems we would have done this years ago. Sincerely, Nelson Strang

The service we received was outstanding. The attention to detail and the small touches made it special, especially the final clean-up. I am a very satisfied customer, I would not hesitate to recommend Atlantic Basement Systems to my friends and family.

I am very pleased with the work that your company has done at my home.  I appreciated the work ethics and courteousness of the servicemen, in particular the fact that they explained in detail what they had done and made sure I didn't spend unnecessary money.

The Atlantic Basement Systems 3-man work crew arrived at my home early on the day in August 2009 that we had previously agreed and by noon the following day the job was done, including clean-up. The work was highly organized and was executed with unusual efficiency. A particular requirement that I wanted met was politely entertained and although it delayed matters, it was taken care of for me. And not least, each member of the crew treated my wife and I courteously throughout the work and ensured that their presence in our home was as unobtrusive as possible. I am well satisfied with the professional manner with which the basement system was installed and I anticipate that when it is called upon to function it will do so effectively.

The technician affected the foundation repair that was agreed upon. The technician was very professional, he was incredibly neat and careful not to make a mess in our finished basement. He was very patient taking the time to answer all of my questions. I'm very pleased with the work done by your company.

We have been subjected to spring thaw flooding problems over the past number of years and finally realized something had to be done before severe damage resulted due to this situation. We were given the name of Atlantic Basement Systems and contacted them.  A technical report was prepared which outlined our problem and recommend solutions.  Following consultation we accepted their proposal. The work was implemented and carried out as proposed and completed in an efficient, professional manner. The work area was left in a neat condition, with no debris or mess remaining.  The technicians were courteous and friendly and ready to answer any question put to them. Atlantic Basement Systems and their staff, as a result of our experience, are highly recommended to  anyone  requiring this type of work.

This is the first spring after your company put in extra drainage under the floor of my basement and I would just like to share the improvements.  The water penetration problem of the last 28 years has vanished and there is a 99% improvement.  There is not more water puddling or intrusion.  The new heavy duty humidifier rarely engages.  Very clearly your solution has worked and I certainly can report that to any future inquiries of your work.  Thanks for a solution that worked !! Cheers ..... V. Neimanis

-professionalism & politeness was exceptional - would recommend to anyone

We would like to thank you very much for your extremely professional and courteous work that your team accomplished.  We are very impressed with the results and will happily recommend you to friends and colleagues. Sincerely, Sher Luxenburg

Atlantic Basement Systems came to our home to repair a leak in you basement.  While breaking through the cement floor they hit the main water supply to our house.  Who know it would be located under the floor ? The water break caused a major problem as water from the main line was coming into  our basement.  The Atlantic Basement Systems employees had to do some fast thinking to stop  Major flood of our basement.  They managed to slow the water down  and then used a vacuum to suck up the water and then dump it into our laundry tub.  They had to continue this process for six hours as the water could not be shut off because the man shut off valve  was ceased and the shut off on the road would not shut off either. The owner of Atlantic Basement Systems, Corey Walkling was called by his foreman Chris McCarthur and Corey came right away to help and try and get plumbers and collaborate with the property Management office.  After much frustration, they finally found a plumber who advised he could fix the problem without turning off the water.  They finally got the water line repaired by 5:00 pm. After a tiring day, I suggested they come back another day to complete the repair, they decided to stay and complete the job. I would like to thank the Atlantic Basemen t Systems employees for their fast thinking and determined effort to overcome what could have been a disaster for me. I highly recommend Megacorp, Property Management Group, continue to hire Atlantic Basement Systems to repair any leaky basements as they are dedicated and very professional.  They made sure I was satisfied and as far as I am concerned they went above and beyond what they were hired to do. Sincerely, Terry Egan

A short note to let you know how much I have appreciated your collaboration on the work you did in our basement.  You certainly demonstrated careful attention, anticipation, efficiency and I would recommend the quality of work to another interested customer.  You noticed side features to be fixed and brought solutions to problems I had not even raised with you, and to me this is the ultimate sign of professionalism.  I thank you very much for that. With my best regards, Sophie Buoro

I just wanted to thank you for installing the WaterGuard in my basement last year.  I had never heard of anything like this system.  I have to admit that I wasn't sure if it was going to work, but I am very satisfied.  My basment is dry and the musty smell that used to really bother me is completely gone.  If anyone I know has a water problem in the future, I would be eager to recommend your company. Thanks again for the dry basement!

I was very impressed from my initial contact to the completion of the job. The office staff was very informative, helpful and courteous. The technician was knowledgeable and performed the job professionally. A terrific job overall.