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Job review from Gary in Beaverton, OR 97008 on 05/19/22
Our Overall Service
Scheduling Appointment
Terra Firma's scheduler was very accommodating, even after scheduling conflicts compelled me to reschedule my installation date twice.
Sales Process
Project Manager
The only flaw in the entire project was that despite a thorough sales visit, a follow up pre-installation walkvthrough, and an hour on the phone talking Terra Firma field personnel, it took the installer crew chief, Colton, to explain to me, clearly, that the angled brace would not work for my existing wall conditions, and that a flat plate would work best, installed externally.
Our Installation Crew
Colton and his crew did great work.
The Cleanup Process
We were very impressed with the professionalism and courtesy. And, the Thank Yous, at least two...