Job review from James in Lake Oswego, OR 97035 on 12/09/22

erra Firma is a fantastic company! My husband and I recently moved into our new home and discovered problems with the foundation and drainage. We got a lot of recommendations for how great Terra Firma was so we decided to give them a call. From the first phone conversation with Ashley, the project coordinator, to the final walk-through we have been extremely happy with their work. Ashley Haney carefully listened when we explained our problem and confidently reassured us that Terra Firma would take care of everything. She was always available to answer any questions I had. Dan Lane came out to do the initial inspection and evaluation. He was knowledgeable, thorough, and very kind. As he explained the proposed job, he inspired our confidence in Terra Firma. Joel Montoya was the supervisor. He was here at the site almost every day. In addition to supervising, Joel also worked with the crew in a hands-on manner. Jorge Valencia was the foreman and his wonderful hard-working crew were Jose Valencia and Tarin. Jorge was AWESOME! He was careful, considerate, particular, and an excellent communicator. Luis & Sebastian installed the outside drains perfectly. They explained the process in an easy to understand way. Michael and Michael operated the excavator with skill and precision. Jorge and Joel communicated with us every step along the way. They made sure we understood what they were going to do and answered any questions we had. Jorge and his crew arrived on time every morning, and every evening when he left, Jorge debriefed us and explained what he had done that day and what he planned to do the next day. Their crew installed outdoor perimeter drains, added Smart Jacks, a support beam, encapsulated our crawl space, and added a dehumidifier. They cleaned up perfectly after the job was completed. Jorge used his artistic touch to make sure the yards were left in beautiful condition. He made our soggy side yard look so much better than it did before they started the job. He even laid sod to cover the lawn area that the excavator dug up. They all treated our home like it was their own home. They went above and beyond our expectations! Jorge, Joel, Jose, and Tarin along with Dan, Ashley, Luis, Sebastian, Michael, and Michael are top notch and we highly recommend them!!

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Joel Montoya and Jorge Valencia are the best! See our first comment...

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