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Job review from Julie in Longview , WA 98632 on 05/14/23
Our Overall Service
Sorry it’s taken me a bit to write a review, but every time I sit down to do this I get too emotional cause I can’t believe how much you changed my life for the good by all the exceptional work you did for me.
Scheduling Appointment
Andrea was exceptional in being in touch with me with all communications involved with everything.
Sales Process
Since day one of everything when Don came by to do the initial review and write everything up has been an amazing experience.
Project Manager
Beyond exceptional, thanks for wiping all my worries & anxiety away. I’m so happy I don’t have to hate my house anymore cause you fixed everything up so nice to perfection. My only regret is I didn’t reach out to you sooner for help.
Our Installation Crew
Water proofing & sump pump installation… huge thanks to Kevin, Zach F, Fernando & James R. Piering crew Robert basically held my hand & calmed me down as my house was being lifted. Jorge J, Abel, and Mikey where such hard workers out in all the mud, getting the job done. Poly crew Ken & Zach N explained everything to me and said I had nothing to worry about I was in good hands.
The Cleanup Process
Left it better than upon arrival, even hauled away extra debris with them. I want to say I can’t help but smile every time I hear your commercials on the radio cause I went with you TerraFirma and you are absolutely the best in the business!!
What type of work did you have done:
Sump Pump
things went as planned. a couple things were overlooked, no big deal. missed access opening...