All-Dry was recommended by a friend/business associate who had had some work done at his house to repair a crack/separation between his basement floor and walls. The office staff was very friendly, professional, and helpful during all interactions. I called several times before the work was performed with questions that were always answered to my satisfaction.
The representative had a good presentation and personality. He called ahead, and also took the time to answer any and all questions that I had. He left his contact information, and I called him later to ask a few more questions before agreeing to schedule the work.
I chose All-Dry because of independent internet research, a trusted friend's recommendation/endorsement, and the fact that this sort of work was the company's specialty, not just something they did on the side.
The crew arrived within the time range I was given. I really only had interaction with the foreman, Jose, but I would say from what I could judge, the crew was very courteous and respectful. I inspected the work personally. No complaints! They even saved the pieces of sod they dug out to install the drain line and put them back in the same place. The grass is still alive!
I really want to commend the crew for their excellent work. They worked a very long day in a difficult work environment, and with no complaints. Besides that, the quality of their work appeared to be excellent. They ran a drainage pipe underneath a sidewalk rather than cutting the cement (which probably would have been easier). I really appreciated that! Special thanks to Jose and the guys!
David C. of Jonesville, SC
Wednesday, June 7th