Have you ever heard of us or seen our name anywhere else? Yes. Coupon magazine and flyers.
Was our office staff courteous and helpful? It normally took two and three calls to obtain what was needed and the best responses came from the salesman and the owner.
What are your thoughts on our representative and his presentation? Ryan Fulton was thorough with his documents and his presentation. His inspection and photographs helped explain the issues.
What TWO reasons led you to select Frontier Basement Systems over another company? The visit with the inspector and explanatory book AND the integrity of the inspector. Your best bet is to be PROACTIVE and communicate clearly.
Was the crew courteous? Yes. The foreman Matt Todd carried this load. Workers were polite but seemed passive much of the time. Not a problem- just an area for attention.
We would appreciate comments: We will assess the effects of ENCAPSULATION over the coming year: consumption of electricity/gas for heating, condition of wood and insulation, dryness of air and ground base walls and operation of dehumidifier and sump pump. This will determine whether encapsulation is cost-effective.
May we use you are a reference? Yes.
RP & Roberta S. of Franklin, TN
Monday, April 11th