Testimonials for NV Waterproofing

I wanted to take a moment to thank you and NV Waterproofing for a job well done. From your visit to our home, to the reasonable estimate, to my communications with Jayne, working with NV Waterproofing has been an excellent experience. The work crew showed up on time, finished in one day and left the basement very clean. My wife commented on how friendly the crew was, and they answered all of her questions. We look forward to rainy days now, without the fear of our basement leaking. Thanks again to all!

Wanted to thank Megan & Jayne for the professional way in which both of you and Mauricio Carvalho worked with me.   I also wanted to mention the foreman, Mr. Rodriguez, who explained things to me during the work, answered my questions and offered suggestions and alternatives.  He also went out of his way to purchase material and cover the hole in case of inclement weather.  I was very impressed with his knowledge and professionalism, and with everyone who worked on my project, and would be glad to recommend NV Waterproofing to friends.   I can see why NV Waterproofing has received such high marks from "Consumer Checkbook!"   Thank you, Noah  

Working with Jayne, Jim and their staff was easy and very professional. As a contractor, trusting you project or a portion of your project to another contractor is always an unknown. The entire crew at NV Waterpoofing put my concerns to ease and did an amazing job!! I have already recommended them to several other clients of mine, as well as plan on using them again. Your time, money and investment(your home), is in good hands with NV Waterpoofing!!!

We are extremely pleased with the outcome of the project and the high caliber of work performed by the crew.

Thanks for doing the job so promptly. Your crew chief was excellent – very nice and professional.

What a wonderful and amazing company. I called them because I had cracks in my basement floor.Their representative Bruce came out and he was unbelievably knowledgeable explaining to me what problem I had and why it was nothing to worry about. He could easily have charged me to do a repair as another company had suggested but he told me it was completely unnecessary. He was courteous took his time and unbelievably knowledgeable. What a gentleman and professional. I cannot say enough good things about this company.I highly recommend you call

Mauricio and Cristian were the initial sales reps who came to examine the issue and they took the time to test drainage that might have potentially been creating the water issue. They offered a reasonable solution (sealing the visible cracks and holes in the concrete) and I was contacted within a couple of days with an estimate and scheduling options. Sean was our tech and he did a fantastic job diagnosing the issue beyond just the cracks. He not only address all the holes and cracks in the concrete and mortar, he sealed up additional entry points above the foundation. He sourced additional materials to cover openings for cable lines. He went above and beyond and gave us measured information on how we should continue to monitor and treat this area as the house settles. He was thorough, informative, and provided excellent service in his work. I'm very glad that Sean was the technician sent to us and I would specifically request him for your projects.

We appreciated NV Waterproofing's honesty and the men who worked tirelessly in uncomfortably cold weather. We've had one big storm since they finished and the basement walls are nice and dry. Nice work!

These guys were amazing. The initial visit was smooth, not pushy at all and he was even able to accommodate the relocation of a small drainage pipe. The demo to install the system was done beautifully, yes it was really good, you can tell they were precise and careful when doing so. Everything was clean, no stains on my carpet and they protected everything. No leak so far and I love it. Did I mention the price was excellent? I had 3 other companies to estimate thousands and even tried to sell extra unnecessary equipment. Thank you NV Waterproofing I have and will continue to recommend you.

A brief note to thank NV Waterproofing for extreme professionalism and courtesy in the manner in which my recent basement water seepage problem was addressed. From the initial contact with Jim, through the work with Roberto, Carlos and Jose, it was an overall pleasant experience – not to mention my contact with the owner and his responsiveness.

Brendan was very knowledgeable, professional and courteous. Highly recommend. 

NV Waterproofing was extremely responsive and 100% committed to identifying our water problem and designing a solution. Their work was excellent. The crew was on time and organized. They were very careful to protect the exterior landscaping and the interior of our home from dirt and debris. Even two years later, they responded to a sump problem at no additional charge. NV Waterproofing does the job right and stands behind its work.

Great professional service and able to respond in timely manner to the project need.

I am writing this letter to commend members of your organization for the waterproofing work performed on and around the foundation of my house. Despite situations beyond the control of both me and your associate, he always maintained professionalism and demonstrated why he is an outstanding representative of your organization. The crew obviously knew what had to be done and went about doing it. They were prompt in arriving at work each day, diligent in the performance of their duties (in spite of high heat and humidity), and took measures to ensure the safety around the excavated area (important because of children in the neighborhood). Unlike other construction sites I have seen, the crew maintained the area free of litter— no small measure these days! In addition, the crew always provided clear explanations of the work to be done each day, answering the questions with forthright and clear responses, never hurrying the discussion. As I was not on site while work was being done, they called me several times, taking those extra steps to keep me informed of the status of the work and aware of the tasks yet to be performed— something that is greatly appreciated. I would appreciate it if you would offer my heartfelt thanks to your able crew for the quality waterproofing work performed and the excellent communication and coordination exhibited by them.

NV stuck with me and made sure I was happy. Roberto Jr kept me calm as my problem persisted and kept working on a solution beyond the obvious. I highly recommend. Looking forward to a dry basement this summer.