Testimonials for Basement Systems Vancouver

Your salesman explained everything clearly and concisely. The whole job from start to finish was handled very professionally, quickly, and to our FULL Satisfaction. The lads that installed were absolutely fantastic! I would not hesitate to recommend you 100%.

Other companies' "Suggested Fixes" did not seem long-term or cost efficient. I did not feel they would solve my situation in the end.  I thought your encapsulation would fix my problem, plus give me extra storage space and a healthy environment in my home.  I have been very happy with your staff, products and services.  Very friendly and professional help.  Thank You!

 I didn't know of any other company doing this type of repair.

Good Service!

I have had two cracks in my foundation repaired by Basement Systems now.  All staff members were friendly and Sebastian was the installer both times, he was very professional, tidy and confident in his work.

Your company was very professional and efficient in communicating. I truly think your whole office and your inspectors work as a team, which is a key to success. I would not hesitate to to refer you to friends.

Prompt follow up from show, options & price clearly explained. Thank you for your fast service, showing up when promised, & doing the job as discussed. Water problem seems to be solved. THANK YOU!!!! Very professional!

Very pleased with the results!

You came highly recommended.  The crew was very professional on a small job as we had confidence in their work for a larger job.

Your sales representative was very professional and answered all of our questions very well.  All staff were friendly and quick to answer all questions.  Finished product was neat and work area was clean

Efficient - I was called by phone very quickly after my initial inquiry.  Informative website.  I have left messages for other companies and was either called back days or weeks later or not at all.  Excellent overall customer service.

This has been one of the most professionally done jobs I have ever had done on my home.�  From the first inquiry to the last day.�  A great job, very well done.

Knowledgeable about what the problem was; the cost was reasonable; returned phone calls.�  It was great that Lars was familiar with the area and aware of some of the problem areas in the neighborhood!� Great to have a detailed quote sheet. We did have two other companies give us an estimate. Company #1 - Could not come when I was going to be home, they came over when no one was home to look around.�  They could not tell me for sure that I had a cracked foundation.�  Told me it was a possibility. Company #2 - Didn't even bother to come & inspect the area.�  Just asked me over the phone what my possible problem was & gave me an estimate over the phone.

I was quite skeptical about the problem being solved, but it was & I am very happy with the results.

Your system seemed to make the most sense in our circumstance.  We are enjoying the peace of mind the system is giving us now.