The installation crew arrived early to the job! There was some minor, inadvertant damage done to our water system (during installation), but was resolved very satisfactorily.
Dave K. of Ocean View, DE
Wednesday, June 7th
Past history in working with DryZone- Good quality work. The office staff was courteous and helpful. The crew arrived on time. You have a great crew, very personable.
David P. of Ocean View, DE
Wednesday, June 7th
I appreciated the informational literature & the "Big Picture" approach to solving my problem. Kevins availability & follow up to questions was excellent.
Pete M. of Lake View Drive, Bethany Beach, DE, MD
Wednesday, June 7th
The inspector was on time and very courteous, listened to all of my concerns and answered any questions I had. The office staff was very courteous. They provided the exact service that I needed.
William T. of Bethany Beach, DE
Wednesday, June 7th
I've been very happy with your company and the way you have worked with me, especially after Hurricane Sandy. Thank you!
Ruth S. of Bethany Beach, DE
Monday, September 16th
Mario and his guys did a great job. He answered all of my questions, was on time, and did a nice clean up. Everyone I talked to was very nice, from the salesman to the receptionist. I am very pleased with DryZone.
Mike S. of Bethany Beach, DE
Monday, February 3rd
Great service. Excellent.
Brian & Kathy H. of Ocean City, MD
Wednesday, June 7th
When scheduling over the phone with Rob what days my crawlspace would be worked on, I emphasized that I was looking to have a quality, professional job done. I told Rob that I want a good crew for installation and workmanship. Rob stated he would assign crew chief Jeff.
When Jeff arrived he introduced himself and we spoke about the job I was expecting to have done. I told him I was looking for the job to be done right and not in a hurry. He assured me he and his crew would perform the job that I was looking for. He also stated that any questions or thought I had that he would answer them fully.
Jeff and his crew, Juan and Steve worked three days and they did a quality job. Jeff was a pleasant, and a great person to deal with and his work ethic should be commeded. Jeff was very professional and should be recognized as an asset to your company.
Stan & Anna C. of Ocean City, MD
Wednesday, June 7th
We chose DryZone because of their good reputation. The workers are very knowledgeable. Everyone in the office was nice and easy to work with. We were very impressed with our installation foreman, Jeff. They all worked very efficiently, this is hard work.
Albert & Raye S. of Ocean City, MD
Wednesday, January 30th
What two reasons led you to choose Dryzone over another company?
Previous work done with DryZone. Very good communication and follow up.
How were your inital call to teh office and sales handled?
Excellent. Always Responsive.
How did the installation of our project go?
Prompt, On time. Explained our resonsiblities before hand.
Please grade our clean up.
Excellent. Very well.
Which DryZone employees stood out above the rest?
Both - Brad - initial discussions.
Kenny for project - especially impressed with helper who did all the work under the house.
Do you have general comments or feedback related to the production team?
Would recommend your team to other potential clients.
Michael & Peggy M. of Ocean City, MD
Tuesday, October 20th
The Service was outstanding and every question was answered in a timely manner! I could actually talk to a person answering the phone.The crew was outstanding!
Lydia L. of Ocean Pines, MD
What two reasons led you to choose DryZone over another company?
1. You were prompt and professional in you response to my call as oposed the other company. 2. Your timeline
How were your initial call to the office and sales visits handled?
Excellent.
How did the installation of your project go?
Excellent.
Please grade our clean up.
Excellent.
Which DryZone employee stood out above the rest?
All were very professional.
Will you recommend us to you family and friends?
Yes
Would you hire our company again for another waterproofing, structural, or finishing project?
Yes.
Dolores M. of Princess Anne, MD
Wednesday, December 23rd
I would heartily recommend DryZone to install any basement finishing system, egress window, or sump pump system.
Brad quoted us a price, and that is the price we paid, no hidden costs. The materials that were used were all of excellent quality. Our basement was transformed into a beautiful living space. We don't have to worry about moisture or water after they completed their work.
They also stand behind their work. Supervisory personnel came and inspected the work upon completion and made sure that anything that was scratched or damaged during installation (ie. floor and ceiling tiles) were replaced. Building inspectors came out at several points during construction and verified that everything was was up to code. Also, we had the work done in the fall and after the winter the dirt around the egress well had settled. They came right out and filled it in again. I would definitely recommend DryZone to anyone having some basement work done.
Judy C. of Wilmington, DE
Monday, December 3rd
Work was excellent! Crew was great! If I had another basement, I'd let you do that one too! Kenny & Henry were excellent.
Roy & Laurene E. of Wilmington, DE
Monday, April 9th
We chose DryZone because we needed our basement finished and their product was great. The work was great and they always arrived on time. Craftsmanship was amazing and they always cleaned up after themselves. Those guys were terrific.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.