Testimonials for DryZone LLC

  Beth and Donna O. from Lewis, DE called DryZone LLC. for help with a wet basement. In this video they talk about their experience with the company, and the quality of customer care they received from the sales visit all through the installation process, and the follow up and maintenance appointments, "They exceeded our expectations of efficiency, in things done on time, and in giving us a date and being there on that date." , says Donna.

  Pat & Rick M, from Lewes, DE needed someone to fix the crawl space under their home, which was very humid, musty smelling and with mold starting to grow. After getting quotes from a few companies they chose DrZone, LLC. for the job for a number of reasons which they explain in this video. They also speak about the entire experience with the company, and how happy they are with how fast we got the job done, and the results. "Mold had just started and we wanted to get that done immediately, and they were done immediately. The guys just came and work there for less than two days and did the whole basement or crawl space. I was very impressed with them", says Rick.

  Kathi T. from Dover, Delaware was extremely upset with her home's chronically wet basement. While she had lived with the problem for a number of years, she had reached a point where she could no longer stand it. Her son had just moved back in and was living downstairs when melting snow from a recent storm put her entire basement under four inches of water, which poured in from virtually every corner. She called a few companies from out of state and didn't really like the experience she had with them. Not only the solutions they were proposing didn't make much sense to her, but the sales people were extremely pushy, and used every gimmick in the book to try to pressure her into signing a contract with them. Being a Marketing teacher, she was very familiar with this type of high pressure sales tactics, and was not only unimpressed, but frustrated as well. She then decided to call a local company, and searching the internet, she found DryZone LLC. Her experience with the company was entirely different, and in this video she speaks about it from the sales process, to the installation which was done quickly on the verge of a huge snow storm, predicted to cause accumulations of up to 22 inches of snow in Delaware. They assured her the work would be done before the storm and they did it. "When people got here to do the install I was so upset about the weather forecast. They were like ''Ma'm, we're gonna get this done if we have to stay here until midnight' and they literally pulled out of the driveway, I believe it was on the third day, as it was starting to snow",  explains Kathi"I would recommend DryZone to anybody who like me value their property, their home", she concludes.

  Jackie H.'s home in Hockessin, DE had a comfort problem which was caused by a vented and uninsulated crawl space. During the winter, the powder room and the mud room right above it was extremely cold, because freezing outside air was getting into these areas, straight from the crawl space vents. Her neighbor, who is also a builder, advised her to call DryZone LLC. Since he is a knowledgeable person and recommended the company, she didn't even think about contacting anyone else. In this video she talks about her experience with the company and how satisfied she is with the results. Not only his whole house is now much warmer and healthier, but the crawl space that was once humid and nasty, is now dry and clean. "With the product around the walls and the product on the floor, it just looks beautiful down there. You can almost go down there and have dinner in the crawl space now!", says Jackie. "They did a fantastic job!"

  Ed M. 's neiighbor in Miltonm DE who had the crawl space in his home fixed by DryZone, LLC reffered him to us for help with crawl space problems, Ed is very happy with the service, the experience and with one of hour installers. "He worked tirelessly for one whole day in that place and he did an incredible job!" Ed has been recommending us to his neighbors and friends ever since!

  Howard T. from Milton, DE lives in a 20-year-old home with a dirt-floored crawl space that had all the typical problems commonly found in this type of foundation: high humidity, mold, and damp,. moldy fiberglass insulation falling from between the floor joists. He knew that if he didn't fix the crawl space, it was just a matter of time before these problems began to compromise the structural integrity of his property. An environmental consultant hired by his fiancée, upon inspecting the problem, gave them a list of contractors that could help them, and among them was DryZone, LLC. Howard had a few of them come in and provide estimates, but they ultimately chose DryZone. In this video Howard explains why they chose DryZone and speaks about his satisfaction with the company and the work performed. "They just moved right through it, they didn't seem to have any problem. I went down there and looked at it and it looked just as well as the pictures you see the brochure!"

  In this video, Jim W. from the Nanticoke Memorial Hospital in Seaford, DE talks about the experience and service provided by DryZone, LLC. during a concrete lifting project using the revolutionary PolyLEVEL™ System. PolyLEVEL was used to lift the main floor in the hallway of the hospital, near the elevators because the concrete was not leveled. That was causing troubles as the staff pushed patients in wheel chairs and stretchers through the hallway. Jim was very impressed with the company, the crew and the product. Unlike conventional mudjacking, PolyLEVEL can be applied with minimal disruption and virtually no down time, for a fraction of the cost of concrete replacement. "The mess was minimal from doing that versus what I was used to which was a big mess -- and a health care organization can't have that type of mess" - says Jim. Click here to watch a time-lapse video of the Nanticoke Memorial Hospital Project

Thanks very much, Todd. Amy and I really appreciate all the hard work your crew put into the project. We know it was hot, dirty work, but we were very impressed with everyone's upbeat attitude and professionalism. 

Great presentation, honest, did not concentrate on the competition.

Great presentation, Honest, Did not concentrate on the competition.

Our salesman, Johnny, was competent, comprehensive, and honest. He listened to us and discussed alternatives. DryZone's system was the best choice for quality and price. Samantha and Rob in the office were courteous. Our installers Jeff, Martin, and Jeslier were polite and professional. We are glad to hear that you also have yearly service packages.

What two reasons led you to choose DryZone over another company? Liked the engineering presentation of how you do the work, both on the computer and you catalog.   How were your initial call to the office and sales visits handled? Excellent   How did the installation of your project go? Excellent, Felt Sorry for the guy because it was so hot outside.   Please grade our clean up. Good.   Which DryZone employee stood out above the rest? The Foreman - Kenny Sharpless   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes

What two reasons led you to choose DryZone over another company? Liked the engineering presentation of how you do the work, both on the computer and you catalog.   How were your initial call to the office and sales visits handled? Excellent   How did the installation of your project go? Excellent, Felt Sorry for the guy because it was so hot outside.    Please grade our clean up. Good.   Which DryZone employee stood out above the rest? The Foreman - Kenny Sharpless   Will you recommend us to you family and friends? Yes   Would you hire our company again for another waterproofing, structural, or finishing project? Yes

Me and my wife have decided to go with Dry Zone. The reason is I think customer service is what makes a company stand out. You showed that to me by your quick responses and the willingness to make sure we were happy with everything you answered all our questions in a timely manner. Till this day I have not heard back from B Dry I sent them an email before I sent you one and got nothing back. So I want to thank you for all that you have done to make this a great choice for my family.  

Your office staff was always pleasant and accommodating. The installation crew was friendly and always more than willing to answer any questions or concerns. The job site was left in pristine condition. Everything was done beyond my expectations. I couldn't believe my basement could look so good. I show all my friends and family. Thank you very much.