Testimonials for LRE Foundation Repair, LLC

The professionalism and knowledge of the estimator who came out to do our initial assessment sold me on LRE. After speaking to him, I felt that our needs were understood and there was a clear price attached to the scope of work.

We hired this company because after heavy rains, water would come into our master bedroom in between the wall and floor. LRE waterproofed our foundation and installed a French drain to make sure we wouldn't have this problem in the future. The project manger did a great job communicating to us what they were doing. I would definitely use this company again for any drainage issues. 

Not knowing what to expect I was blown away by all of your staff, from the Salesman, to the Project Coordinator, to the Foreman, & Team LRE All handled our home ground stabilization project with the utmost professionalism and care. I chose LRE because of not only the references but because I was provided with a lot of information that proved helpful during this endeavor.

What a great company LRE was to work with. When we first noticed issues around the house last year, we had called LRE for a free consultation. Your project representative, Rob Probus, came out and confirmed what we had been thinking, which was that we had symptoms of sinkhole activity. He was very professional, but gave us confidence that any confirmed sinkhole activity could be repaired by LRE When it was time to pick the company to carry out the sinkhole repair on our home, LRE's name came in from the insurance company. Another LRE project representative, David Morrill, was the next to visit us. He sat down and went over everything and explained the whole process and was able to answer any question we had. After getting several bids, LRE was our choice. Dave came out again to sign the contract and made sure no questions were left unanswered. The crews that came out first and did the drilling set the standard pretty high (Sorry, guys - I don't have all of your names). They were very friendly and explained what they were doing. I was very impressed at how much time they spent keeping the work area clean. They made sure the area around the house looked good every night before they left. I had seen other companies repair sinkholes, but LRE was impressive (just as Dave said they would be). The next crew that did the concrete pumping was just as impressive (Mike S., Dave S., Tony F., Eddie F. and Tom). The attention to detail that everyone has is awesome. Both crews were courteous and very pleasant to work with. Several of my neighbors asked when I was going to have the sinkhole repair completed, because all they saw were the pipes and there was no mess at night. When I said that the crews just cleaned up that well, they couldn't believe it. Mike and his crew must have apologized two dozen times when the cable line got cut - it was in the back of the house and not anywhere near where the flags were marked, so it wasn't even their fault. But they still went out of their way to make sure the cable line was fixed. Again, everything was kept clean. When the work was completed, the whole place was cleaned and I could barely see the real amount of work that had just occurred around the house. Being a firefighter, I was home a lot of the days both crews were here and they were great to work with. I watched what they were doing and asked questions. They always took the time to say hello and talk with me. Even the neighbors said the guys were very nice and talked to them. I have spoken with [LRE vice president] Rachel Vitale several times about the billing process, and she is very knowledgeable. She was able to get me in touch with someone at the mortgage company (I kept getting voicemails, and people that didn't know what a sinkhole was, let alone anything regarding the paperwork). Having a sinkhole is a very intimidating thing, but everyone at LRE Foundation Repair was great to work with. I have no doubt that we picked the very best.

LRE Foundation Repair is a team of dedicated, polite, hard working individuals. Your team should be proud of that. The sinkhole quite frankly put a damper on our lives. This was during a time of cold weather, neighbors who disowned us for having the sinkhole, the frustration of losing our water supply by well via stirred up or drained, depression over the idea of our home being torn up and sleepless nights of wondering what was happening. Your foundation repair experts were so kind and warm to our family. We felt safe and grateful to have such fine men working in and around our home in order to help us during the crisis. We are very grateful to your sinkhole repair company.

Everything was cleaned beyond expectations. Justin was incredibly communicative about the project throughout its entirety. Shane was also very quick to respond and if he didn't know he'd asked Justin to ensure I got the answers to my questions. As an additional comment, I just want to say Justin and Shane were exceptional; I truly appreciated their patience, explanation, and work ethic.

This was my second time using LRE Foundation Repair. I used them 5 years ago. My crew supervisor, Fed Francois, was informative and very professional. He walked us through the project step-by-step. The job was completed in 2 days as promised. I hope I don't need them again, but if I do they will be the first company I call.

Everything was cleaned up perfectly. Michael did a superb job of explaining everything, even posting me on his progress every step of the way. The entire crew was very professional and I couldn't be more satisfied. Everyone in the company has been a pleasure to work with.

My community boat ramp and adjacent seawall had voids and washed out areas underneath the concrete. LRE injected PolyLevel in areas to stabilize the ramp and hopefully keep it useable for many more years. The whole process, from estimate with Judd, to contract with Faye, was fair and easy. LRE was able to work within my timeframe and budget. Justin and Rowan were the technicians who did the work and I have nothing but praise for their pleasant demeanor and professionalism. I highly recommend LRE and thank them for a job well job.

Rick and crew were awesome and my design specialist, Shea did a great job explaining how the project would divert the water. LRE was not the cheapest but I believed they would be the best and I trusted they would do a great job, and they did!

Chad explained it all clearly before and during the process. They let me watch and seemed to enjoy educating me all along the way. Judd's original explanation and rationale was so clear. He was realistic about the situation and the fix, and presented a logical solution that was not overkill. I knew he was right almost from the start.

Needed floor joists repaired in our crawl space and was having trouble finding a contractor willing to do the work. From the time LRE came out to give an estimate through the completion of the work, everything was on time, professional, thorough, and friendly. Price was in line with my research. Highly recommend.

I'd like to give a shoutout to the amazing team, Jason MacDonald, James Harden, and Merrick Scarlett. The whole team was always on time and kept me updated everyday through texting, calling with pictures. We ran into a few delays in the beginning but Jim Flynn ensured things got resolved and made sure we were put on the schedule as soon as possible since we were on a time crunch. You can certainly tell that at LRE Foundation, the customer comes first and they take a lot of pride in their customer service. Once again, the on-site team was EXCEPTIONAL! James, Jason, and Merrick -- thank you for going above and beyond!

I would like to thank LRE for a great job. I had some doors that wouldn't close properly and now they do. Your techs were great and did an excellent job. The job went very quickly once the city of Tampa issued the permit and the tree people got finished, it got done in a flash. Thanks again for a great job!

LRE did a great job! Rick walked me through and showed me everything. The customer service was great with LRE and everyone was very responsive.