Dear Dan,
Carlos and Cole just left, and I wanted to tell you how impressed I am by the job they did. They were punctual, super courteous, astonishingly quiet, and efficient! I had blocked my whole day and predicted hours of terrible noise -- but they were done by 1:45 and I hardly heard a thing. Carlos explained everything to me, and they even did me a great favor by carrying away some shelving I no longer needed. Truly, they should be commended!
Thanks for the great service,Sarah
Sarah B. of Pawtucket, RI
Tuesday, June 22nd
Dear Courtney,
Ryan and Carlos did a great job. I am not only more than satisfied but so pleased in the way everything was handled.
I hope your company recognizes how valuable you and Ryan are. As a recent widow responsible for getting a home back together after 7 years of issues with my husband’s health and well being the task seems monumental.
Your pleasant and efficient manner and Ryan’s work ethic and kind understanding of my situation gave me a positive energy that at 86 years I can take care of the home my husband built with his own hands for us.
I will continue to recommend DryZone.
My gratitude,
Valerie
LaCross
Valerie L. of East Providence, RI
Monday, October 15th
The salesman was very knowledgeable and professional.
David M. of Franklin, MA
Tuesday, February 4th
Ricky and his crew were amazing. I was told the job would take 2 days; they managed to finish in one day and my basement looked beautiful (sump pump, dehumidifier, waterproofing and installation of drainage and foaming). I cannot say enough about this very professional company from Joe the representative to Ricky the crew chief. I chose DryZone because they were willing to come on a weekend to assess the property
Americo E. of Middletown, RI
Monday, October 2nd
Good morning.
Jonathan Costa, Senior Foreman, and his team enlarged an existing sump, installed a sump liner, and replaced two older Zoeller pumps with new Zoller pumps. A SaniDry Sedona humidifier was also put in place and drained to sump.
This is the second sump pump installation by Dry Zone at this property. The earlier installation included a complete perimeter drain in a separate basement area.
Mr. Costa was knowledgeable, courteous, professional and, in all respects, a good representative for your company. The work was done in a competent manner by Mr. Costa and two other persons. Cleanup was excellent. Care was taken to protect hardwood floors crossed to access inside basement door (no outside access).
Very satisfied with work done by DryZone during this installation, as well as previous installation.
It should be noted that DryZone is somewhat more expensive than other contractors who do this type of work. However, I have been satisfied thus far that the premium price is justified.
Albert S
Albert S. of Middletown, RI
Monday, August 15th
Just wanted to tell you guys that 10 years after getting you guys in to completely seal our foundation prior to finishing our basement, and provide under flooring and humidity management equipment: We just experienced 12 inches of rain in 96 hours in North Attleboro, complete with a state of emergency.
Our basement is bone dry.
Pls pass along to your team!
With thanks!
B
Bruce C. of North Attleboro, MA
Thursday, September 14th
Yes, Steve came out to complete the inspection and everything went very well. My appointment was actually scheduled at the end of Feb and he contacted me and asked if I would like him to conduct the inspection a month early. I appreciated that he was thinking of me. He worked with my schedule the day of to arrive at a time that worked best for me. I was happy that I received a quote later that night. I reached out a few times with questions and he always responded within the same day, most times within an hour.
I utilized DryZone Basement on my previous residence and I am planning on moving forward again on my current address.
Best,
Erin
Erin D. of Swansea, MA
Wednesday, January 31st
This company provided me with many extra services and did not charge extra fees. We are moving and needed quite a bit of work done in the basement. With their help, not only did we receive a lifetime warrantee for the system, but the crew did some demolition that helped greatly. On top of everything else, Ricky's crew returned our escaped Bearded Dragon into his cage! The finished product is clean, precise and they delivered exactly as promised.
Michelle T. of Rehoboth, MA
Tuesday, April 25th
I just had service done by one of your people, his name was Jordan, and I just wanted to tell you that he did a very nice job and he was very very pleasant and so far I’ve been very happy with your service as well as the people that you send here.
John K. of Medfield, MA
Friday, October 8th
I had James come to visit my home and he was absolutely delightful... I just wanted to tell someone how terrific he was. What a nice man! I wanted to tell him how terrific he was, he went out of his way to be helpful. I just think he deserves some accolade.
Anne F. of Medfield, MA
Thursday, June 13th
DryZone Basements entire approach to service and commitment is so refreshing. I was incredibly skeptical given my history with their competitor, and asked & reasked for an honest assessment, "was it REALLY possible for me to have a dry basement?" They commented - my basement was BAD, for sure, one of the worst they had seen, but they were confident they could make it dry and so far, somehow, they did!
We had two weeks of rain, and I still have a dry basement... even through a power outage! and with the horrible smells of wet moldy basement gone... I am so grateful I switched companies and have nothing but amazing things to say about DryZone basements!!! I am even, dare I say, considering utilizing my basement! Such a difference and nothing but amazing things to say about DryZone, their staff and their products!
Debra L. of Newton, MA
Monday, October 31st
The salesman was flexible and found solutions to fit our budget. The installation crew was quick and polite, they swept up after completion. The company was flexible in erms of providing a solution that met our needs at a good price!
Wai L. of Sharon, MA
Tuesday, October 31st
Hi Brian,
I have passed along your information to a neighbor who has a friend in need. Hopefully they reach out to you. I was sincere in my review. I should have also identified Courtney and Sarah as they were both very conscientious and awesome as well.
As I noted in the review – the proof in the pudding will be during the wet season and the pumps are working.
Brian the SaniDry is working well – the basement is dry and the walls have no weeping what so ever.
Walt
Walter W. of Westport, MA
Monday, July 29th
In the years we have dealt with Dryzone my wife and I have Been very impressed. You guys are a pleasure to deal with. I have found you to be very honest and the work is always top notch. I believe it was Erin who called me and she was very good and very personable. Nick was very very good. The company should be happy to have him.
Dennis V. of Taunton, MA
Wednesday, July 27th
Very informative sales presentation. Crew was very clean, did the job and showed up when they were supposed to.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.