Testimonials for Complete Basement Systems of MN

Loved the extra customer service that your crew did for us, made suggestions, and went above and beyond.

"Easy to work with and are open to your plans and not just going off the full package they give us.  Ron was very professional and was straight up with us as to what our issues were.  He was able to work with us on pricing and gave us different options on what we can have.  We were able to get in touch with him any time during the day with questions.  The installation crew were quick and efficient, out in less than 2 days.  Were able to let me speak every once in a while to see their progress and to see how it was installed.  Very respectful, pretty much stayed in the work area during the entire process.  Awesome clean up job.  Did our walkthrough and wasn't even like they were there."

Great service in the past. We appreciate working within our purchase agreement.Quick response time,quality work and professionalism.

I hired Complete Basement Systems because of their reputation.  Heard you were the best and well this is true!! Very Best!!

We decided to use Complete Basement Systems for our basement waterproofing needs. First of all, the salesman, Rob Larson was excellent. He answered all my questions and all of my wife's questions. He showed us how this product would help our situation, but he also listened to our needs and our circumstances. Yesterday was monsoon type rain in Hokah, MN and Ben Heldt showed up with his crew ahead of when we were expecting them which was great. I was at work and my wife was here to get them started. She left in the morning and I arrived home to see the crew hard at work. They were soaked from the rain but still working their tails off. Ben introduced himself to me and explained the process so far. They came from over 2 hours away so he politely asked if he and the crew could work until 8 or so, so they could finish in one day. I told him that was fine. 7:45 came and they finished and had me walk through and explained the pump and its functions to me. The crew was awesome. They were polite, informative, and overall just friendly to talk with. They did an awesome job with clean up and this experience was excellent from a customer standpoint. I would definitely recommend them and this system to my friends and family. Thank you everyone for your hard work.

I needed to fix the water leak problem in my basement. Your installers were wonderful, polite, courteous & did a fantastic job of cleaning up after the job was done. Once everything was installed, the foreman did a great job of going over everything with me.

I hired Complete Basement Systems because you had more reasonable prices and good recommendations from other people.  The crew did a very good job. - Candie

Your salesperson was top-notch and the installation crew was EXCELLENT!!!  Your office staff was prompt with phone calls and our job was completed as we asked.  Everyone worked in a professional manner, and this was the most professional contracted group I've ever had working on my house!  Thank you Complete Basement Systems for a job well done!

From the salesman, the crew and office staff; all of you were more than helpful with our basement system.  Especially with, "making it right" for us.  When we asked for a change in placement, you understood and did as we requested.  We are very pleased with our completed project!!!

We hired your company over another company because we wanted to have the job done the right way. Since the installation, we have had several 2-3” rainfalls & not a drop of water in the basement.

We had some friends who had Complete Basement Systems of MN do some work for them & they were very happy with the job. We wanted someone who specialized in this type of work. The sales rep who we first met with was very knowledgeable & professional. We were equally pleased with the crew. There was nothing to clean up - They did it all!

I thought the crew was friendly and let us know exactly what was going on at all times.

The crew that did the install was excellent and they explained in detail how everything worked.  Thank you for the job well done!

No one else would even be really interested in the job of tuck pointing my basement walls. Given the old limestone foundation, I am very satisfied. The wall looks worlds better. Thanks for doing the job promptly.

Your certified waterproofing specialist  knew what he was talking about & proposed a comparable price to other places. The job the installation crew did was awesome. I couldn’t believe how it all looked when they finished. It even rained the next day & I was so happy knowing there wouldn’t be any water in my basement! Thanks for such a good job! And the crew was so nice too!