Complete Basement Systems has the best experience. “They do it everyday!” The entire package from contact with the sales rep to the final inspection was efficient, professional & with obvious competence.
Kirk M. of Rochester, MN
The office staff did a great job scheduling the work. We selected CBS because they guaranteed that they would fix any plumbing issues that came up. Also, our neighbor had a positive experience with CBS. The installation crew did a great job installing the new sump system. The crew was very professional and polite and did a superb job.
Craig & Karen S. of Rochester, MN
"My sister had a wet basement and crawl space. A competitor tried (and failed) to fix the problem; Complete Basement Systems got it right the first time. I couldn't be more impressed. The crew showed up on time, took pains to make as little mess as possible, and I think they even vacuumed my basement stairs! Plus, I got to use the leftover rock for landscaping. Thanks! I'll have to settle for singing your praises anytime the opportunity arises."
Teresa H. of Rochester, MN
Sunday, April 7th
Your company installed our waterproofing system when we had our house built 3 years ago. We've been very satisfied with your products & customer service.
Matt and Michelle H. of Rochester, MN
We have been very happy in the past with the service & maintenance by your service tech & I knew I could trust in continued good work to be done. The foreman was excellent to have done our project! Good custom skills. He does nice work & clean up done completely. We would recommend your company to others & especially this crew that worked on our project.
Robert and Lori R. of Rochester, MN
Monday, April 16th
I've done business with CBS for more than a decade. I recommend them to everyone I know. Their attention to customer service is unparallelled. I've found CBS' installation to stand up to its advertising. Neither my daughter, nor I, have had a drop of water in our basements since our installations. That says a lot, as our neighborhood has had several experiences with very heavy rains and numerous basements took on water.
Elizabeth C. of Rochester, MN
Everything was GREAT!!
Marvin & Jacque J. of Millville, MN
Friday, November 17th
We are so happy our basement will be livable space again!! Salesman, Matt, was extremely personable & honest. Price was less than a competitor because they were trying to sell us stuff we didn’t need. Follow up was excellent. Work was completed in 1 day, a pleasant surprise to have it done a day early.
Tim and tanya S. of Byron, MN
Your Salesman was extremely personable and honest. Your price was right and the job was well done!! We are so happy our basement will be liveable space again!!
TIm & Tanya S. of Byron, MN
We were very pleased with our experience with Complete Basement Systems. All the way from the estimate to how nice the guys were that came to do the job, and to be honest, was quite surprised that it was as clean as it was when they were all done. We would definitely recommend you folks to someone we hear of that needs your services.
Chuck &. of Mason City, IA
You have great quality products, Draintile, IceGuard, Triple Safe, WaterGuard, & heard you had excellent people to work with. Good references. Outstanding service! I have complete faith in the products & know my basement will be dry. The salesman & the crew were great. Best customer service ever! Disney should take customer service lessons from you. I will definitely refer you if it comes up.
Scott and Rhonda S. of Mason City, IA
Our basement needed to be waterproofed. Excellent task commitment, very professional.
Duane and Maryanne W. of Mason City, IA
Very pleased with the outcome and look forward to a dry basement after a hard rain and also when the snow melts.
Jim and Maxine R. of Mason City, IA
Sunday, August 10th
Your company did work for my brother in Austin, MN & he is completely satisfied & recommended your firm. You have a very hard working crew. Your foreman, Justin, Ben & crew are very knowledgable & answered any questions that I had.
Arletta A. of Brownsdale, MN
You have a very hardworking crew. Your foreman was knowledgeable and answered all questions we had regarding the system we had installed.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.