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Bethany, a homeowner in Stockton, MN, decided to call American Waterworks after noticing her basement was wet and musty; water was coming in in multiple places.
She claimed her FREE estimate, which entitled her to a free home inspection. Once the appointment was set, our Design Specialist, Rick, headed to the property and began a thorough home inspection to properly diagnose the house and propose a proper solution. Upon inspection, Rick discussed solutions with Bethany. Along with waterproofing the basement, he found that she also should consider investing in our SmartJack system to stabilize the floors permanently. Our SmartJack system is made to provide support for oversized or sagging beams, restoring stability and straightness. This system is also unique because it's made with strong, corrosion-resistant, galvanized steel, so rusting isn't a worry. This means the SmartJack system can be tightened for years to come. She agreed and our team scheduled a time to get to work.
Foreman Cole and his crew headed out to the property and began implementing solutions. They started with our WaterGuard System, a patented below-floor drain that rests in a drainage bed on top of the foundation footing. It is our most commonly used drain system because of its resistance to water clogs, easy-to-access service ports, and ability to collect leaking water from basement walls. The crew then broke out concrete to make a feed line. From there, our crew connected the existing sump pump to the feedline. Our crew filled the open gaps with rock and replaced the concrete. The drainage system now properly guides water to the sump pump, and from there, the sump pump pushes the water through the discharge line and expels it from the home. Second, by using 13, 5-7' SmartJacks, 32 Joist Assist Brackets, and 60ft worth of Supplemental Beam in the basement, the team permanently stabilized the floors. This solution also assists in waterproofing the home as it addresses mold and humidity issues while repairing your structural issue.
A homeowner in Winona, MN became concerned when he noticed a small puddle of water that had formed at the bottom of one of the basement walls. He decided rather than worrying about what the damage was, contacting a business that could fix the situation would be the best next step. While searching online, he came across our website and our FREE no-obligation estimate offer caught his eye. He was happy to have an expert's opinion on the situation first rather than beginning to tackle it with no information. He signed up for an appointment and was later greeted by Design Specialist Trevor Simmons. Trevor had seen similar basement water damage before and informed the homeowner that the best course of action would be to install our WaterGuard system. He explained that this perimeter drain system is specifically engineered to fix basement water problems effectively without the issues of clogging from soil and sediment. The homeowner happily agreed to the installation plan. A few weeks later, our Foreman, Chris Newton, and his team carefully installed the WaterGuard and made sure it was properly functioning. The homeowner was happy to be rid of the water intrusion and could enjoy his basement once again.
Take it from this homeowner not to wait before your water-damaged basement gets worse! Schedule your FREE estimate appointment today.
A homeowner from Winona, MN, was facing an issue with the existing sump pump in her basement. The homeowner had noticed that the sump pump cycled very often, even in times when there was no precipitation. The final straw occurred when her town received heavy amounts of rain and her sump system didn't turn on, leaving her with a mess in her basement. She decided to search for sump pump repairs in Minnesota and eventually found our website. She signed up for her FREE estimate and several weeks later, Mac C, one of our Design Specialists, headed out to the home to complete his inspection.
Mac made sure to pay extra attention to the sump in the basement. When he finished his walkthrough, he was ready to make his recommendations. Mac recommended two of our products that he believed would fix the problem. First, Mac informed the homeowner he wanted to use our WaterGuard, a unique below-floor French drain that sits atop the footing of the home's foundation. This placement allows the drain to stay out of the "mud zone" where other drains of this nature tend to clog. It works to catch water entering through holes and cracks and the floor, giving it a channel to flow to the appropriate disposal site, which in this case, Mac wanted to be our TripleSafe sump pump. This pump is the most reliable pump in our lineup, providing three levels of protection for your basement and your peace of mind. For normal functioning, the TripleSafe has a powerful, cast-iron Zoeller ⅓ horsepower sump pump set at the lowest level. For heavy volumes of water or in case of primary pump failure, a second, more powerful Zoeller ½ hp pump set a bit higher in the liner will take over. The homeowner liked the plan for her basement and decided to sign on the spot.
Several weeks later, Kiko, our Foreman, and his team headed out to complete the installation. Once he finished, our customer was thrilled to know she no longer had to worry about water intrusion!
A homeowner from Winona, MN, got in touch with us after her basement began taking on water after a hard rain. She signed up for her FREE estimate, and several weeks later, our Design Specialist, Ryan K, was out at the home.
Ryan got right to work assessing the basement. When he finished, he was ready to make his recommendations. First, Ryan wanted to use our WaterGuard perimeter drain. This unique French drain gets installed below the basement floor but atop the footing of the foundation, keeping it out of the 'mud zone' where other drains of its nature tend to clog. Ryan explained that this drain works to collect any water coming up through the floor, giving it a channel to flow freely to a disposal site. During Ryan's inspection, he noticed that the basement lacked a means of disposing of the unwanted water, so he recommended our TripleSafe sump pump. This powerful pump is the most reliable in our lineup, offering three levels of protection for both your basement and your peace of mind. The homeowner agreed with his recommendations and decided to schedule the job for several weeks later.
On the day of the project, our Foreman, Victor S, led his team through the successful installation of 20ft of WaterGuard and 1 TripleSafe sump. Now, our customer can enjoy the rain without wondering if it will end up in her basement!
A homeowner from Winona, MN, had been listening to the radio when she heard a warning about radon gas. She knew very little about the dangers that radon gas can pose to a household. She decided that it was better to be safe than sorry, and vowed to find a radon mitigation company to test her home. When she found our website, she signed up for one of our FREE estimates, and several weeks later, our Design Specialist, Nate B, was headed out to the home.
When Nate arrived, he began his inspection by placing a charcoal radon test on the lowest level of the home. Nate explained to the homeowner that this test is comprised of an airtight container with activated charcoal being opened in the home and radon in the air absorbed into the charcoal granules, giving our team an accurate reading of the radon within the home. Nate went on to say that, should the results return higher than 4 pCi/L, he would strongly urge the homeowner to consider installing a radon mitigation system. He explained that a typical radon mitigation system consists of a large-diameter plastic pipe that connects the air beneath your foundation to the outdoors. An in-line fan sucks radon-rich air from beneath your foundation and expels this hazardous air to the exterior. Instead of entering your basement or other living space area through numerous gaps and cracks in the foundation, radon gas is extracted from beneath your foundation before it can permeate into interior space. The homeowner liked Adam's approach but decided to wait until the results returned to make a choice. A few short days later, the results returned at 8 pCi/L, double the levels recommended by the EPA. The homeowner called Adam and the two worked together to find a day for our team to come back to install the system.
Several weeks later, our Foreman, Dakota M, was headed to the home. Dakota and his team were able to seamlessly place the radon system in the home, successfully restoring our customer's peace of mind in the air circulating the home!