Everyone was very courteous and friendly. I appreciated the rep's call before his arrival and also the materials sent before the appointment were helpful. I am planning on having the work done by Thrasher.
Patty B. of Council Bluffs, IA
Tuesday, June 20th
Our basement was damaged from the flooding of 2011. When I was told to get an estimate from a contractor for repairs, I only made one call. Thrasher has been exemplary throughout the entire process and customer service is beyond reproach. All the people from Deon-(sales rep) who worked tirelessly with me through the initial process, through the crews that were here, including Jose's crew (anchors) and Salvador's crew (waterproofing) they all did fantastic work and were very professional and answered all the questions about the work being done. Ray called and asked if he could bring a group being trained to the job site so they could learn about the processes, and I was glad I could help them out with that request. Andy was an incredible help to both crews and shows his concern for the work they are doing and shows the pride in the work they all do. I can not recommend Thrasher enough for the work they have done and the service they provide. They are the leader in the industry for all of the reasons above.
Todd M. of Council Bluffs, IA
Thursday, October 28th
Thrasher has been exemplary throughout the entire process and customer service is beyond reproach. All the people Deon T. (who worked tirelessly with me though the initial process), through the crews that were here, including Jose G’s crew and Salvador L’s crew, did fantastic work. They were professional and answered all questions about the work being done. Ray called and asked if he could bring a few training groups to the job so they could learn about the processes, and I was glad I could help them with that request. Andy A was an incredible help to both crews and showed his concern for the work that they were doing and had pride in the work they all do. I cannot recommend Thrasher enough for the work they have done and the service they provide. They are the leader in the industry for all of the reasons above.
Todd M. of Council Bluffs, IA
Thursday, October 28th
Thrasher is the most reliable, and have been around for a long time. The install was on a wet, muddy day but they kept dirt to a minimum, and cleaned up after. Juan Matos walked the perimeter of the basement and explained what was done and he answered all of my questions.
Kathleen C. of Council Bluffs, IA
Wednesday, January 9th
I was very pleased with how polite, considerate and thorough Juan M. and his crew were at my home. They did a wonderful job! Thank you Thrasher.
Kathleen C. of Council Bluffs, IA
Thursday, January 10th
The crew did a really good job. My husband and I were excited to get the job done and not worry about this problem any more.
Cindy B. of Council Bluffs, IA
Tuesday, June 28th
I cannot tell you the level of peace of mind that this has allowed me to have. I know that the basement is dry and that I don't have to think about it anymore.
Robin S. of Council Bluffs, IA
Thursday, January 12th
This was the peace of mind we needed!
Marilyn B. of Holton, KS
Tuesday, October 4th
Crew worked quickly and were very courteous. Work performed was exactly as promised. All were friendly and patient when I'd interrupt them to ask a question. Appreciated them going about their work with little inconvenience to us. Very happy with your services and have recommended your company. If I ever need waterproofing done in the future you guys will be the only ones I call.
Brian R. of Topeka, KS
Monday, June 1st
Very happy with the outcome and looking forward to future work!
Bernadette B. of Topeka, KS
Wednesday, September 28th
I knew that Thrasher would help keep my basement dry!
Jimmy Y. of Topeka, KS
Friday, August 12th
We are happy with the outcome of this project!
David V. of Topeka, KS
Wednesday, October 19th
Thrasher was the best option. Every single person I interacted with went above and beyond to help me all the way from my first contact to the follow up after the work. I give everyone at Thrasher a 12/10!
Phyllis H. of Topeka, KS
Tuesday, June 15th
My wife and I love it. I could immediately tell the difference in the basement!
Ed M. of Topeka, KS
Friday, September 30th
They crew was great and they explained things well. We're happy that there is not longer an issue with water in the basement.
Rick and Michelle H. of Topeka, KS
Wednesday, July 6th
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.