Testimonials for Thrasher Foundation Repair

The crew was polite, clean and work very hard! They did an excellent job.

We're relieved to have our water problem gone. Can't wait to use our basement again. 

The price was affordable and we were amazed how organized the crew was.  The clean-up was spectacular- I was impressed.

We are very please with the job Mel and his crew did at our house. They were prompt & arrived when they said they would. Mel estimated 3-4 hours to complete the job. They were done will in advance of that. The crew was courteous, neat and clean. I would definitely recommend Mel and his crew to other customers. Thank you Thrasher!!

On June 3, your company installed WaterGuard and FloodRail in our basement and in a previous letter we mentioned how pleased we were with Mel Martinez and his crew who did the installation. Today, System Design Specialist, Tom Bilyeu, came to inspect our basement and to see if we were satisfied with our system. In our letter dated June 3, we neglected to mention Tom and his expertise in designing the system that would work best for our basement. Following his initial consultation and estimate, we called Tom to discuss some concerns we had and he made a second trip to our home to do some re-designing. All in all, we can't say enough about the excellent quality and care your company puts into providing top products and customer service!

We selected Thrasher because we had a leaking basement. The crew was fast and efficient and the crew leader John was extremely helpful and knowledgeable.

We had a leaking basement.  The crew was fast and efficient.  The crew leader, John, was extremely helpful and knowledgeable.

We selected Thrasher because we had water in our basement.  We were very satisfied with the quality of work.  The crew was very polite and very, very neat. 

I had Mike Hayes out to check two properties for me recently. All I have to say is he was fantastic! Everything about him was professional and very informative. He was able to draw up prints for the applications in each property and explained thoroughly what was involved in getting the problems fixed. He is an asset to Thrasher. I have been in the construction trade since 1972 and meeting Mike, brings back the approach, "to get it done right", it is so refreshing, when normally  the attitude is, "lets just get it done". Thank you Thrasher and Mike!

We were wowed with the thoroughness that Brandon had during our maintenance appointment. He helped us understand the need to prolong the investment in our house.

The salesperson gave an "outstanding presentation and was professional, courteous and helpful." The entire process was "outstanding from beginning to finish. Thank you for your help. Your great service is most appreciated."

"It is with great pleasure that I write to commend you for your excellent product and even more professional people. The world would be a much better place if everything worked as well as Thrasher...Your representative was courteous and pleasant. He took great care to explain in detail what I needed; how long it was going to take; and what it would cost. He was respectful of my time and flexible in scheduling our appointments...I would like to reiterate that everyone with whom I have come in contact: from the receptionist on the phone to the crew foreman was an excellent ambassador for Thrasher. Combining that with an excellent product, you have a sure-fire prescription for success."

My Sales Representative was AWESOME! The foreman and his crew were great! I will continue to tell people about the great service that Thrasher provided. I was very satisfied. Your employees give GREAT customer service!

I waited until today to write this letter to thank you and your company for installing one of your basement systems in my home. With the rainfall last night I no longer suffered any gushing water, drips or even a dribble. The sump pump is almost silent. I was relieved to go check the room where I had a problem to find it neat and dry.

It is with great pleasure that I write to commend you for your excellent product and even more professional people. The world would be a much better place if everything worked as well as Thrasher. I have had two separate crews at my house to install two separate Sump Pumps. (My house is old and eclectic with the previous owners attaching additions almost willy-nilly.) Both crews were excellent, efficient, and pleasant. They took great care to isolate the work areas from the rest of the basement and I can say with certainty that the work areas were cleaner after they left than before they came. Your representative, Kevin, was courteous and pleasant. He took great care to explain in detail what I needed; how long it was going to take; and what it would cost. He was respectful of my time and flexible in scheduling our appointments. After our initial meeting, your crew came out and fixed my problem, one area that I believed to have been fixed by a previous contractor turned out not to be. Kevin came right back out and outlined my options. I explained that this problem was holding up other work that was scheduled in the remodeling and he said that he would see what he could do. I received a call the next day to see if it was alright to have a crew there in the morning! I know that you are extremely busy this time of year and that the waiting time for your services can be long. I truly appreciate that you were able to accommodate my needs in an extremely timely manner. In closing, I would like to reiterate that everyone with whom I have come in contact: from the receptionist on the phone to the crew foreman was an excellent ambassador for Thrasher. Combining that with an excellent product, you have a sure-fire prescription for success.