Testimonials for Connecticut Basement Systems

A fine bunch of hard working guys - I am very much satisfied with the job. It hasn't rained yet to judge the systems performance.

I have had my Basement Systems installation for a year now, and I am very happy with the results.  Your people are very well trained, polite, neat and tidy, and I very much appreciate your sending them to me. 

CT Basement installed a dehumidifier and waterproof flooring in our basement in Essex. The crew, led by Krzys, was careful and thorough.The flooring looks great. We had a small issue with removal of some previous carpeting, which was promised but could not be done after all. Mike McCarty, sales manager, was very helpful in resolving this issue to our satisfaction.

You did an excellent job! I was very impressed with your instillation crew. They were very neat and very professional and they stuck to the schedule that we outlined. Your office staff was always helpful and never too busy to answer a question. Your salesman was very thorough, knowledgeable, and easy to work with. I did my own research and looked all around to find the right company to do the job and you were the best out there.

I could not have been more satisfied with the job that was done for me. Everyone involved were very polite. The salesman was very knowledgeable and had great responses to my questions. 

The Sedona dehumidifier is fantastic! Salesman Micah Smith came to the house, did a thorough evaluation of the problems, and gave a no-pressure estimate of the work to be done. Basement refinishing will be undertaken at a later date, but for now one of the most pressing problems was the humidity (79%!). The smell permeated the 1200 square foot basement, and even after a few minutes in there, clothes and skin were clammy; the few stored items were covered in mold, and moisture and smell were seeping upstairs.   Micah described the Sedona and I had my misgivings: I hadn't researched dehumidifiers and the cost was surprising. However, I trusted him and felt comfortable making the purchase. Now that I have the Sedona and have experienced what it can do, I would pay twice as much (don't tell Larry). Within hours water was surging out of the hose that Micah had to run outside because there is no drain. I was out of the house for the rest of the day and evening, but when I returned home the smell was almost completely gone. The next day I put a five-quart container under the hose and had to empty it from time to time.   The smell is completely gone, the basement feels dry, the air is clean. I can't say enough about this amazing dehumidifier. I strongly and wholehearted recommend it!

Kyle is a very competent and polite young man!

Service person---Bill--is wonderful; he serviced the dehumidified last year too. Friendly, explained what he was doing, gave me information about future work. Excellent representative of Basementy.

Jorge Rodriguez came to perform annual maintenance on my system, found that I needed a new sump pump, installed it, and cleaned up beautifully. Great man and good service. I always appreciate professionalism of staff. 

Dear Mr. Janesky, I am taking this opportunity to write and let you know you have an outstanding employee and company ambassador in your midst. You are a brilliant and successful businessman and I'm sure you know that trusted and reliable employees are the cornerstone to any business' continued success. As a single mother struggling with a new home and flooded basement, I needed a company that I could trust for value, professionalism and expertise. I interviewed several companies and then met Alex Lopez from Connecticut Basement Systems. Alex was professional, knowledgeable, thorough, thoughtful and had excellent hospitality training and communication skills. Not only did your company do an outstanding job for me, Alex went well beyond the scope of his duties and exceeded my expectations. Alex was in communication with me seven days a week to help me work through the scope of the work, the contracts and to have my work scheduled as soon as possible. Alex even came to my home on a Saturday and spent many hours of his own personal time prepping my basement in order to save me money and ensure that my job would go smoothly and efficiently the following Monday. I cannot begin to tell you how much this meant to me. Alex is an outstanding employee and a true humanitarian. As a former Eagle Scout, I'm certain you value these qualities in your employees. I too am a business professional for more than 35 years and am familiar with service and hospitality expectations, so I know I am not exaggerating when I tell you what a gem you have and hope that your company will give Alex the accolades and recognition, he so richly deserves. Your service and installation team also provided outstanding customer service and deserves to be mentioned. You have a talent for hiring excellent people in a very challenging employment climate and I offer my kudos to you and your staff. I am proud to recommend Connecticut Basements Systems and thank you for a job well done.

When we asked Diane G. from Vernon, CT how satisfied she was with the job we did for her she stated "Very satisfied, the presentation was excellent and the installation crew are very hard workers."

I heard you where the best of the best!!!

Viktor has been doing a basement refinishing for me for the past five days.  I wanted you to know that I have never had a harder working or more delightful person working for me.  He was here shortly after 7:00 each day, came in with a smile and worked solidly until it was time to leave late afternoon.  He was quiet, unobtrusive and completely respectful of me and of my home.  He explained things well to me, listened if I had a question and always explained things so that I understood them.  He took great care with his work, and I appreciated his attention to detail.  The room he built for me is beautiful!  And I was very aware of the pride he took in his work.  I would recommend Viktor without hesitation.  It was a pleasure having such a nice person in the house, and I couldn't have asked for a better worker.      

He's very great, honest, and does great work!

I chose your company because of your good reputation.  There was also a lot of information available about your products.