Testimonials for Connecticut Basement Systems

Your office staff was excellent. They were very receptive and responsive. Your salesman was great, he was very knowledgeable and helpful. But I am most impressed with the installation crew. They worked so hard! They cleaned up well and with such a hard and heavy job I can't believe they kept up their good moods!

I request Jamin back everytime, he knows my house and he is absolutely wonderful! 

Thank you to your team! The basement is so dry and comfortable!

David was extremely thorough and informative. He helped me understand the system--I am very pleased.

I am very satisfied with the job Connecticut Basement Systems did for me. The office staff was excellent. The specialist was very professional and the crew worked very hard; they did a great job with the clean up.

I want to take this time out to say how professional the men that were sent to my home were. After twelve years and three floods later, you have no idea how much inner peace my wife and I both have knowing that FINALLY we have a dry basement! We have since had it fully carpeted and we do not have a worry in the world. Once again, from the depth of our hearts, thank you so very much. The only complaint that I have is how come someone did not tell us about you sooner! May God bless and prosper your business throughout 2010 Shalom

We write to commend your workers. The stabilization of our home required 15 piers, only 4 of which were outside. Of the remaining 11, 3 were inside where men could stand upright and 8 were in a crawl space less than 3 ½ feet high. The job lasted from September 20th  through September 27th.  You may recall the weather during that period. It was unseasonably hot and humid. The digging of every hole required brutal, dirt, sweaty work, especially in an airless crawl space. Your employees were impressive in accomplishing this task. The installation of the piers was performed with equal dedication and we commend especially Victor who was extraordinary in our opinion. Not only did he work hard and skillfully, he kept us fully informed as the work proceeded. It was a pleasure to shake his hand at the conclusion of the project.  We wanted to shake Jose’s hand as well but he and his crew had to leave while we were inside doing the necessary paperwork. He and his crew deserve praise as well, and Jose too kept us well informed during the work. Starting with Matt Kraus, we thank you, your company, and especially those employees who came to our home. Everyone treated us with courtesy and our house was respected. We believe you all saved our house. Thank you, Peter and Shirley McFadden  

Chris and his crew did a excellent and efficient job. Chris was very personable.

Being a non-commissioned officer in the United States Army, I know a little about professionalism and your staff rates number one in my book. From the home visit to the installation, commitment, pride and professionalism were demonstrated as the number one goal. Being in the military, I am aware of work performed to standards. The crew was above and beyond my standards. They did not even leave a speck of dust for me to clean. Let it be known that your company took a wasted room and turned it into a productive space for my family to do whatever we want with. I am an extremely satisfied customer and will recommend anyone with water issues to contact your company.

Steve went above and beyond, working quickly and efficiently! 

Alberto was very charming, professional, and prepared well for working and interacting with people during the pandemic. I was extremely pleased with his service.

I just wanted to let everybody know how amazing Dan is! He's caring, knowledgeable, and so professional. I couldn't be happier with the amazing job done to my house! 

I love how courteous and professional Mars was and I want him back next year! 

Alberto was absolutely superior! Did a great job!

Tremendous presentation by your salesman - nice clean job - very good crew. I am an ecstatic homeowner and my basement will stay dry!