Testimonials for Connecticut Basement Systems

Alberto Vazquez excellent and a gentleman!

Excellent presentation by Dee who came on a Sunday to give an estimate. Competitive price - very positive rating on BBB Website. Dee, Tanya and Sid represent your company very well. Each on them were friendly and professional throughout the whole process. They made us feel confident and secure about the job and always wore a smile. In fact, each time I called every staff member was always courteous, patient and friendly! Thank you Bob B.

Jay and his crew were fast, friendly and efficient. I would recommend them to anybody.

Absolutely satisfied ! Each of them were friendly and professional throughout the whole process. They made us feel confident and secure about the job and always wore a smile.

Thomas & Eileen C. from Danbury, CT writes: Dear Jeff, Enclosed is our signed proposal and check of deposit for waterproofing our basement. The work is currently scheduled. We believe that basement water problems are a barrier to the sale of our home. Tanya advised us that we will have priority on your "move up list." We do appreciate your willingness to discuss the details of your methodology and the specifics of the solution you have designed for us with prospective buyers at our request.  Some potential buyers have gone as far as bringing in their own expert and then have acknowledged that our choice of your company is in fact the best way to go. We know it is the only way to go. No other solution or provider has included a warranty for the life of the house. Homes offered at any price, anywhere, that have never had problems cannot be guaranteed to be free of water problems forever. The person who does purchase our home will have this guarantee and the benefit of peace-of-mind that goes along with it. We're anxious to get on with this work. Yours truly, Thomas & Eileen C. Danbury, CT

Very happy with Bruce and we want him back next year!

I was very impressed by Prince's knowledge and ability!

I loved Geoffrey! He was great and I'm very happy.

Very impressed with Ailton's knowledge and customer service. Love the person and service that was provided.

This family called to personally compliment Johnny on his 5-star service! They loved the service and the serviceman for this job. They were ecstatic with gratitude towards CTBS and the service they provided.

Just wanted to extend this note of appreciation for the commendable efforts of your team in completing the waterproofing project in our basement. Your team was considerably organized, did the job professionally and cleaned up methodically upon completion of the basement project. We have had to deal with water issues over the last 2 years since we've moved to our new home and couldn't have been happier for contracting you at such impeccable time, what with the recent intermittent rains we've had. Of special mention is Michael Lane, whose noteworthy dedication to the project expedited our decision to hire your company. He made himself available during after-office hours for any questions we had. Additionally, he stopped by our home on two occasions during a Sunday based on our availability to address our concerns, which obviously was beyond the call of duty. Again, thank you and please note that we won't hesitate to put in a good word for you.

I chose your company because I was convinced that you had diagnosed my problem correctly, and you didn't make me buy any unnecessary extras. Your salesman was very responsive. He always answered and returned my phone calls. The installation was far less traumatic then I expected. The mess was not bad at all.

I was very, very satisfied with the job you did for us. Your installation crew was hard working and never hesitated for a moment. We had to convince them to take a water break! The salesman was very thorough and clear. He anticipated our suggestions and was not in a hurry.

Your crew was neat and pleasant, your sales man was knowledgeable, and the office staff was very accommodating and helpful. We encountered a few minor obstacles but your office staff and even Mr. Janesky were very responsive and helpful. In the end I am very satisfied with the job.

The installation crew was polite and as clean as possible. Your salesman had a great presentation that was not over done and he did not try to over sell us things we felt were unnecessary. Overall your service was very good.