The information that was requested was given to us in an efficient and timely manner. Everyone was always available for questions and was professional and courteous to us. We enjoyed getting a detailed proposal that was easy to understand. Everyone from the office, system designer, and installation staff was very professional.
David H. of Utica, NY
Thursday, November 29th
Mike Dorsino did such a thorough job of reviewing my problem along with a detailed proposal that was far and above any other competitor. He also adopted my preferences into his final proposal. That commitment sold me on your company. Zak Wilcox is a great representative in the professional way he completed my installation. I am very satisfied with the work you did for me.
Lou C. of Utica, NY
Thursday, March 6th
I was not looking to have this done but friends of ours showed us their system and suggested we call you. They made us aware of your product and it suited our need. We were very impressed with their basement. The workers were the neatest workers I have ever had in my house. You treat peoples homes with respect. I wish everyone who ever worked in my house took that much care to keep it clean. The installation crew was excellent and clean-up was very satisfactory.
Tony M. of Utica, NY
Friday, September 29th
Just a short note to tell you your crew did an excellent job. We are very satisfied with the results. This is our third time using your company and it's been the same great service.
Dan V. of Utica, NY
Thursday, March 2nd
Very satisfied with the job you did. The installation crew, office staff and company representative were Great. You had good reviews and I thought you would do the top-line quality I was looking for. David Wilcox went above & beyond!
Joseph S. of Utica, NY
Tuesday, December 8th
I want to thank you all for such a beautiful job done waterproofing my cellar. I love it. Many thanks!
Phyllis of Utica, NY
Thursday, March 8th
The staff at Wilcox Basement Systems, Inc. has just completed installation of the Drytrak waterproofing system and Brightwall in the basement of my home. I'm extremely pleased with the appearance of my basement and the peace of mind the system has given us.
The staff at Wilcox Basement Systems is to be recommended for their professionalism and dedication. The crew worked at my home for five days and were pleasant and professional each day. They cared for my home as if it were their own. They covered everything in my basement and my floors with plastic each day and cleaned up each night. I was so impressed when, on the final day, they washed the Brightwall, removing any fingerprints from installation, and mopped my basement floor! There was nothing I needed to do to put my home back in order after the installation. What a pleasant change from most home improvement projects
The staff at Wilcox Basement Systems, Inc. believes in the products they are selling and installing. During the installation several relatives and friends visited my home. The crew answered many questions and provided literature on the products. They were knowledgeable and more than helpful.
I sincerely appreciate the product and service you provided for my home. It's been a pleasure to work with you and I wish you continued success.
Mark & Tammie S. of Deerfield, NY
Saturday, September 16th
We are very pleased with the job you did for us. We would highly recommend Wilcox Basement Systems to anyone needing this type of system.
Jerry of Utica, NY
Thursday, January 18th
No regrets at all! Your system was the answer to my water problem. It is working great and No Water! By now I would have been using the shop vac a couple of times a day. I would recommend Wilcox Basement Systems to anyone that has water problems. I went 5 years with water in the basement and would not do it again. I would surely call you for help and a solution. You have a great crew and a thank you to each one of you!
Terry of Utica, NY
Wednesday, January 26th
My experience with Wilcox Basement Systems and their products has been excellent. I was impressed with the crew, the work they did, and with the overall job. All in all an outstanding job! Nice to see small companies still care about the work they do.
Ronald of Utica, NY
Thursday, March 18th
My basement has been subjected to two very good tests for the system and it has remained nice and dry! Prior to the installation I know I would have been mopping up water! Thanks!
Barb of Utica, NY
Monday, September 29th
The crew were excellent workers! They were all very polite and took the time to answer any question we had. I would not hesitate to recommend Wilcox Basement Systems to anyone.
Gerald S. of Utica, NY
Saturday, December 30th
I am very satisfied with the job Wilcox Basement Systems did for me. Very pleased with the service. For 3 years I had many problems with water in the basement- with stories on how to fix it, no return phone calls, and exorbitant fees. Your office was very efficient and provided good service, the company rep identified himself, understood the problem, and presented a reliable product, and the workers were knowledgeable and professional. You are a reliable and professional family owned business, excellent phone contact and follow up, and good products. Now I have peace of mind. Thank You!
Lois C. of Utica, NY
Tuesday, December 3rd
Very satisfied with the job you did. The installation crew was very efficient. The office staff were excellent. Your company representative was thorough, professional. The cleanup was satisfactory. I hired your company because of good recommendation.
Appreciate all you did for us. We will highly recommend you to others - Thanks Again!
Rich M. of Utica, NY
Monday, July 6th
We are very satisfied with the job. The installation crew and office staff were very pleasant and polite and the salesman was very thorough and understanding of our concerns. After the heavy rain a couple weeks ago- we had no water in the basement. It's so much brighter and we are very pleased with the work Wilcox Basement Systems did for us. We are very happy we went with the wall covering. We will certainly recommend you to anyone who may need your help!
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.