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Carolina Basement Systems

Testimonials for Advanced Basement Systems

Good job. Tom was very professional and knowledge was excellent about product. very efficient office team and we chose you as the product looked more viable plus the 25 year warranty.
Byron & Barb G. of Tilbury, ON
Wednesday, January 8th
Deb C. of Chatham, ON
Wednesday, March 2nd
Very helpful, courteous and polite. Shawn and Kevin did a great job cleaning up when done and Tom did a great job explaining the work. I liked the crawl space book and the products- good to have it done!
Shirley R. of Chatham, ON
Tuesday, October 16th
In Dec. 2018 Advanced Basement Systems completed a full crawl space encapsulation, including spay foaming the walls and installed a sup pump system. Since this work has been completed the temperature in the crawl space fluctuates very little and is always a comfortable humidity.Since the installation, I get a yearly notification from a service team member to book the annual inspection of the crawl space and to service the sup pump. This year the customer service staff member was Tevin who contacted me via email, with a follow up phone call. Tevin was very polite and we found a date and time that worked.This year, maintenance crew member Joel showed up at the set date and time. Joel has been to my property a couple times now and is always very polite and explains everything that is being inspected. This year Joel was training Justin, who was also polite. Joel introduced Justin and the two began the inspection. Joel was explaining to Justin how the inspection was to be completed as well as explaining to me. I like that part of the inspection, having the inspection explained step by step. This year Joel recommended a sup pump back up system which I honestly never thought of before. Joel gave me a quote via email which I will probably have completed with in the next few weeks.   Thank you, Joel and Justin and the Advanced Basement Team for the great customer service and professionalism.
Scott D. of Chatham, ON
Wednesday, June 19th
Just had our basement crawl spaces Encapsillated. Logan did a great job selling us on this product and company. Rob, Rickie, Arron and Tim were all great to work with, very professional, friendly and we were very comfortable having them in our home.I would strongly recommend this company.Thanks guys.
Sue F. of Chatham, ON
Wednesday, June 12th
The crew of Shawn,Lou and Justin installed the protection of our basement yesterday and today 7&8/10/2013; and both my wife and I are very pleased with the results. Shawn, the leader, went out of his way to explain all that had been doe. and, All members were extremely polite and courteous. The whole crew was prompt and everything was 'professional', including 'Clean Up'. Our home was spotless after they left. Please convey our thanks, for a job well done. Sincerely, Edwin B and Garlene W
Edwin B. of Wallaceburg, ON
Monday, October 28th
Very satisfied. Belal was professional and gave several options. Kevin's crew were a great bunch of guys- went above and beyond. Answered all my questions and cleaned up each day.
Pamela S. of West Lorne, ON
The musty odour in the spare room has diminished and can pick something up off the floor without it having a musty mildew odour. My house just seems so much cozier and healthier. I couldn't be happier!
E. L. C. of Courtright, ON
Monday, June 5th
As with the first job you did for me, this drainage is exactly what I need. Sometimes price is not everything. Workmanship and a guarantee is. You stand behind your word.
Elisabeth K. of Sarnia, ON
Tuesday, October 9th
Very satisfied with job done. Excellent clean up. Clean, polite and knowledgeable installers. Friendly office staff and an effective inspector!
John and Jill F. of Sarnia, ON
Love the CleanSpace. Great to be able to leave the door open to the CrawlSpace. Feel much more comfortable about it.
Pauline H. of Sarnia, ON
Monday, June 5th
The crew was very pleasant & got the job done quickly. Office staff very efficient. Adam explained the job so we could understand.
B. M. of Bright's Grove, ON
Monday, June 5th
Very satisfied with work done in crawl space. Your inspector was very thorough and the office staff were very informative and polite. You were prompt with getting back to us and all our questions were answered by the salesman.
Paul K. of Delaware, ON
Monday, June 5th
Very satisfied. Tom was very knowledgeable and helpful and the installers, Justin and Kevin, were excellent. They make a great team.
Ken and Alma M. of London, ON
Very satisfied with the job. Tom was great and so was the install crew. Good office staff.
Fran C. of London, ON
Wednesday, January 2nd
Total testimonials : 415
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