Testimonials for Omni Basement Systems

This was the absolute best experience we have had with work done at our house. Everyone (salesman, office staff, installation crew) went above and beyond to ensure our satisfaction. Information was received in a timely manner and you did what you said you were going to do at the price you quoted. Outstanding in today's service industry. Many, many thanks!

Very impressed from start to finish. Would not hesitate to recommend your company. We have a dry basement! So very happy about that. Now we can use it as a playroom/family room. Thank you Omni!

It is wonderful after 22 years, to have a clean, dry, useful space to relax and enjoy family. We have a dry basement, without the odours that usually accompany homes that have water or moisture problems. Thanks Omni!

Very impressed from start to finish.  Would not hesitate to recommend you. The experience with the office staff went beyond my expectations, and the salesman, his presentation, and the installation crew were all great.

Everything about your company, your presentation, your crew is of top qualitiy and very professional. I felt that your rep. and your crew were part owners of your company.  They really care about their work.  Thanks again for your team. Extremely pleased and satisfied with the job you did.  The installation crew was very knowledgeable and very precise.  The salesman and his presentation were both professional, exact, and honest.

I had an old sump pump without a battery backup system and figured it was time to invest in a proper system to protect my basement. Omni installed the Super Sump pump with Battery backup system . I am very happy with the project and very impressed with the work the team did. The installation looks great and the install looks perfect. The ice guard and buried landscape cover really make the install look clean. The team cleaned up the work area and all and all I would say they did an A+ job. I would be happy to refer your services to anyone looking for a basement project.

Alessio was awesome- very friendly, honest, and respectful.

I had a 1950s house with a sump pit and pump that was undersized. After a sump overflow and trying with several plumbing services (with limited success) to bring it up to modern standards I contacted Omni Basement Systems that specialize solving basement water issues. They dug and installed a new sump, pump and back up system. The workmen were professional and they left the site as clean as when they arrived. I had exactly the same experience when I had a sewage backwater valve installed recently. An improvement would be to have the sump pump high water and backup alarm systems send out a message by wifi. The audible alarms don't do any good when you aren't home to hear them. I have several other devices from wall plug timers to my Nest thermostat that message my phone when something is wrong so the technology exists, is inexpensive, with no need to have a home alarm system installed or anything.

Very pleased. Efficient and Phil was very personable. the crew were respectful & cleaned up well. It was scheduled quickly which was so appreciated. Keep up the good work.

Had a leaky block foundation repair done. Omni broke up concrete basement floor, installed a track to run water away into a sump pump they installed. Finished floor with fresh cement and finished wall off with a nice white membrane. The crew of 3 were punctual, professional and polite. Worked efficiently and cleaned up the work area.

Excellent staff- very professional and efficient.

The repair has been very successful. We have had at least three deluge rainfalls since the repair and there has been zero leakage, whereas before the repair we would have seen rivulets.

This seemed like a more complete solution than having an exterior excavation. It was a pleasure doing business with Omni. I have never encountered an organization so dedicated to customer satisfaction from the very first phone call inquiring about their services to the follow up after the completion of the job.

We had a very good experience with your company and we will recommend you to everyone we know.

Jeff went the extra mile explaining what would be done in our basement and even though it was a relatively small job, we felt every effort and care was taken. Thank you so much for a job well done!