Nicole made me feel so reassured when I called with an emergency. I am so glad there are still companies out there where helping people is a passion!
Betty B. of Memphis, TN
Wednesday, February 23rd
Redeemers Group gave us a quote on the leveling of the house.
They were fine, I didn't go with them, but they were fine. It was pleasant. I definitely wouldn't give them a bad rating. Would hire again!
Overall
A
Price
N/A
Quality
N/A
Responsiveness
A
Punctuality
A
Professionalism
A
George B. of Memphis, TN
Monday, October 14th
The sales rep, Ian Flowerday, was very professional.
Jeff S. of Memphis, TN
Wednesday, January 18th
I am writing this note to let you know how much I appreciated the work Tory Day and Sam Smith did at my home. It was a real pleasure having them on my property. They were so professional and I feel they did an excellent job. After the work was completed you could definitely tell a difference in my kitchen and hall floor. If I have any other problems, I will definitely use Redeemers Group. I was most impressed with the young lady that answered the phone and set the work schedule up.
Joyce W. of Memphis, TN
Thursday, November 9th
Management:
I am writing this note to let you know what a wonderful experience I had dealing with your company. The first person I would like to compliment is the young lady that answers the phone. She was so nice and polite and most helpful regarding what I needed and who to contact. The person that answers the phone is one of the most important people a company can have. I have been in the business world sixty years and know how important that position is.
The next person I would like to compliment is Ricardo Anguiano. I was so impressed with his business knowledge. He was so nice and polite and explained every little detail. You are very lucky to have a young man like Ricardo working for you. I was so sorry your company could not solve my problem. I was dealing with a shed not a house. If I ever have any house foundation problems, I know who to call.
Sincerely,
Joyce Wiuff
Joyce W. of Memphis, TN
Thursday, September 19th
[Redeemers Group]solved a huge issue in our newly purchased home. The crawl space was dank and humid and this seeped into the home, creating an uncomfortable and unpleasant high humidity environment in the house. Redeemers came out, talked through the best solution for our home, and scheduled the service. When install came, they were super professional, hard working and on time. The finished product is outstanding and has lowered our in house humidity by almost 20%. Highly recommend this team and company!!!
Derek N. of Memphis, TN
Sunday, January 10th
Everyone we spoke with was very professional from getting an appointment set up for an inspection to the actual crew that came out ! The whole experience was positive and everyone worked with us on our budget and scheduled the repairs around our work schedules.
Mr. Cook and his crew were fantastic ! They did a great job and worked so hard all day ! Mr. Cook kept us up to speed with how things were going through out the day and the guys were very pleasant and friendly ! I felt very comfortable having them work in and around our home
Josh G. of Memphis, TN
Friday, February 24th
I want to give praise to the two fellas that did the work here Justin, Rubicel, and their supervisor Jed. The fellas did a very nice job. They were very cordial and polite. They pre-prepped and put down plastic walkways and plastic on everything and covered the doorways very thoroughly. They kept me apprised of what was going on and they cleaned up after themselves. They just did a really good, nice job! They hardly took any breaks, if they broke for lunch it was 20 minutes. They just kept on plowing, I don't know how they had the energy to do what they did. Good customer service needs to be rewarded! Oh and they completed my project earlier than predicted!
Jessie M. of Memphis, TN
Friday, May 24th
Joe was very thorough with explaining everything and even came back a second time to explain and clarify. I called 3 or 4 other companies, while they did quote cheaper prices, I wasn't convinced their solutions were a long time solution and I wasn't sure if they all had warranties. I felt the amount of time Joe gave me was a level of attention that other companies hadn't given me. Justin and Jose did the work and did a good job! There was a little confusion on the scope of work being done but it got sorted out quickly.
Victoria E. of Memphis, TN
Thursday, July 25th
Prompt and professional service, the crew were very friendly and polite, they completed the work as contracted in less than 4 hours. We had 3 beams and 9 jacks installed. They were careful to protect our hardwood floors and cleaned after installation.
Sandy C. of Memphis, TN
Monday, February 22nd
We live in a condominium complex with several sections of raised slabs in the sidewalks, 40+ And some were raised over a half inch. We had several serious trip/fall accidents. The repair team came right on time and amazed everyone with their speed, precision and professional demeanor. They sealed the joints after leveling and said goodbye. The whole operation was over in less than a day. They did great, and we have a 10 year Warranty !! I’d highly recommend them for anything in their range of services.
Durham J. of Collierville, TN
Wednesday, May 4th
I just wanted you to know that Angel in your office is so delightful. She couldn't be more helpful. I am so happy that I am doing business with you.
Donna N. of Memphis, TN
Thursday, June 2nd
We had our crawlspace encased. Everyone was very nice and answered every question in a very understandable way. The employees were on time and efficient. The work is clean, neat, and pleasing to the eye. The cleanup was impeccable and you have no idea they were there. I would highly recommend them. Not the cheapest, but well worth what you pay for. I will use them again on other properties if needed in the future.
Duke L. of Memphis, TN
Wednesday, January 5th
I have used this service twice and each time was a pleasant experience.
Lawrence R. of Memphis, TN
Thursday, May 5th
Phillip was great! He was friendly, courteous, and professional as was his crew. He explained the process to me and checked in frequently to see if I had any questions or concerns.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.