"Matt, I hope you're doing well. I wanted to share some good news and words of encouragement with you this morning.
My HVAC company was out this morning to provide their fall inspection. It was the first time they've been out since the insulation work. Before their employee went into the attic, I told him I'd had insulation work done since they were last here - just as an FYI. After completing the inspection, the man came down from the attic, looked at me for a minute, then said "That's some of the best work I've seen." He went on to compliment the detail of the work as well as the quality. If that's not enough, I got my electric bill for July (first full month since the work). Last July I used 979 kw. This July, 548 kw. And, keep in mind, last year I was working; this year I'm home all day. I'll be interested to see what the August bill shows.
I felt confident I made good decisions to have the insulation work done, and done by your company. But, it's really good to see and hear confirmation of those good decisions.
Just wanted you to know, I've appreciated your support and guidance during this whole process! Please extend this good news and my thanks to the men who did the insulation work, so they know their work makes a difference and is appreciated and valued by their clients.
Take care,"
Brenda R. of Mechanicsville, VA
Tuesday, August 13th
Tony:
You had met with my husband regarding our two bay windows (master bedroom and master bathroom) and trying to solve our “cold” rooms attached to these bay windows. You suggested an excellent possible solution and this past Friday, a team of 2 men from your firm came out and completed the work you had suggested.
I am e-mailing to tell you that your solution has significantly contributed to what we now deem a problem solved! We cannot tell you how astonished and thrilled that the temperature in our master bedroom and master bathroom has been 70 degrees since last Friday and we have removed the space heater that we’ve been using. We both send you our sincere thanks for your thoughtful proposed solution - it has made a tremendous difference and we could not be happier! In the 18 months since we have moved in, you were the only one to even take a closer look at the floor of the bay windows and clearly, this was a real part of the problem with letting cold air into these spaces. Thank you! Thank you! Thank you!
We are also enjoying having the hygrometer installed in the crawl space to monitor things there.
We wish you much-continued success
Melanie & Scott M. of Williamsburg, VA
Monday, March 4th
I Just wanted to say THANK YOU!!! Ed and team were all wonderful to work with. I appreciate the expedited service and quality work. Every time I called, the staff was very friendly and helpful. I know I was not the easiest customer, but you all knocked it out of the park! Nice Work
Brenna R. of Smithfield, VA
Monday, September 9th
We had a great experience with The Drying Company! First, Rick Carr did a fantastic job of presenting the available options and gave us a good quote. We are also grateful your company worked with us as we waited on the HOA to approve the gutters. Secondly, your team was very prompt and courteous in keeping us informed on the date/time the installation would take place. There were no hiccups and the installation team was on time and ready to go. You have a very nice crew with great customer service mindsets. Lastly, the installation went smoothly and it looks beautiful! We have received numerous compliments from the neighborhood. Thank you for doing such a great job overall!
Daniella D. of Newport News, VA
Tuesday, August 16th
Everything looks very good.
Jim H. of Midlothian, VA
Thursday, February 20th
The crew did a great job! Very professional. They cleaned up after themselves, extremely well. They were very unobtrusive.
Elizabeth F. of Henrico, VA
Friday, March 8th
Professional, polite crew. Could not tell they were there. [in reference to cleaning up]
Pam E. of Chesterfield, VA
Sunday, December 1st
Everything was great, I am so impressed with the workmanship. Super job!
Christie W. of Richmond, VA
Thursday, July 9th
Eric and Caleb were professional and wonderful.
Erin B. of Richmond, VA
Monday, September 9th
I wanted to thank you for the job done on my basement. The men were great. They cleaned up after themselves and did an excellent job. May thanks. I will recommend your services.
-Joan
Joan S. of Richmond, VA
Thursday, September 13th
They did a great job!
David N. of Richmond, VA
Monday, February 17th
Good company that does good work
Jeremy L. of Richmond, VA
Thursday, August 23rd
Perfect, as if they were never here [about the cleanup]
William H. of North Chesterfield, VA
Friday, January 10th
The guys are finished working in my basement and outside. I reviewed the work and noticed several things. They were all polite, courteous, and professional. The work was great, neat, and clean. I was a realtor and hired many contractors for several different things and I have to say, these were the neatest and cleanest work areas I have experienced. There was no slacking during the workday and they were on time. We are so happy with you guys and the company. Matt, thank you for all you have done. Thanks for clearing up my understanding also. I will highly recommend The Drying Company for any of their services. Thank you!
Andre A. of Newtown, VA
Wednesday, April 14th
Your crew was great! The crew did a great job. I am requesting them back when the panels are installed. Thanks.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.