Your representative was very knowledgeable and gave us a sense that he really wanted to help us. He gave an individualized presentation. We selected Badger Basement because of the cost and less invasive initial approach.
John and Hannah M. of Watertown, WI
Thursday, December 15th
We heard about Badger Basement Systems through word of mouth. We then checked out the business through consumer reports and the BBB. Willy, Certified Waterproofing Specialist, was very helpful and professional in helping us to understand the system and all the available options. We ultimately selected Badger because of Willy's professionalism and product knowledge along with the recommendations on consumer reports.
The crew was as good as they come. They were very courteous, thorough and open to any questions we had. They were great "ambassadors" for the company. We were very impressed with everything, especially the cleanup. From start to finish our experience with Badger Basement Systems was great.
Thank you so much!
Chuck and Patty M. of Watertown, WI
Monday, November 21st
I selected Badger Basement Systems because my son has your system and has been satisfied. Mr. Hedrick's "new" proposal made it necessary. The Badger Basement Systems staff was very friendly and helpful. The crew arrived on time, Chris explained everything before, during and after. He even told me I looked 15 years younger than my age, how's that for courteous?
Thank you, Mr. Hedrick, for making this possible.
(Badger Basement Systems originally provided Dorothy a quote in 1996, Jim Hedrick made the decision to honor the original price as a thank you to Dorothy for keeping us in mind for over 15 years. Visit our News and Events page to read more about this job)
Dorothy G. of Watertown, WI
Monday, November 18th
The specialist, Jesse, who came to my home was refreshingly honest. He also had a good technical grasp of construction. Badger's integrity and my previous experiences with them lead me to select them to complete the work. Chris completed my job, he was extremely affable and left my basement impeccable. It was a please to do business with Badger Basement Systems.
Mike T. of Watertown, WI
Brian was very professional and knew his stuff. We talked to several people who had Badger Basement systems put in and they were all happy. We liked the idea that the outside of the house was not dug up. We were very pleased with the job and know that in the future if we have issues we can call and get at results. I will not hesitate to give your name to anyone in the future.
Kenneth K. of Watertown, WI
I was very impressed with the whole process. They were complete, professional, and explained the whole process. Courteous staff and very good explanation. Also, we're able to get us in soon. Staff communication was great. They took the time to explain the whole process. Crew was very courteous and clean up was very satisfactory.
Mara T. of Watertown, WI
Thursday, May 2nd
The woman that answered the phone was friendly and did everything to get a service tech to come out. The service tech was knowledgeable and friendly.
Carrie and William N. of Watertown, WI
Friday, December 4th
I was very impressed with Brian. He gave a good explanation of work to be done. After meeting with Brian, I never considered another company. The crew was courteous and are very nice guys. They explained what they were doing as I watched. I was very satisfied with the work and the workers. I was so pleased that after the guys left, I called the office to compliment them.
Dick H. of Watertown, WI
Tuesday, October 13th
Chris knew of new technology and equipment. He was able to provide additional information on the spot.
Ryan and Cassandra W. of Watertown, WI
Friday, December 11th
Chris was very professional, and he knew exactly what would be needed to fix my moms wet basement. He answered all my questions and concerns. I trusted his recommendations and advice. His presentation made me feel comfortable going with Badger Basements.
Dan and Dalton were very courteous. They did a very good job and answered my questions. The cleanup was very satisfactory. I was expecting quite a mess, but there was none. The upper floor was also clean because of tarps that were used.
Badger Basements was a very good company to do business with. I would recommend you to anyone with wet basement problems.
Russ S. of Iron Ridge, WI
Friday, May 8th
Dear Jim: This letter is being sent to you regarding your crew who today completed the waterproofing project at my aunt's house in Orfordville. I coordinated the entire project on her behalf, so was involved from beginning to end.
I wanted to take this opportunity to tell you how very pleased I was with Paul (foreman) who headed th eproject. He was exemplary in his work for so many reasons.
First and foremost, he was very thoughtful and helpful in dealing with me as his customer. Whenever I asked a question, he paused in his work and responded directly to my inquiry, rather than rushing to get the job done. When a tornado warning was issued, he made sure my grandchildren and I were informed of the warning. He thouroughly explained what had to be done, and offered additional support and help in areas which were not his direct obligation. He did more than he had to, which I found impressivel. As a former high school teacher, I couldn't help but recognize that his interpersonal skills were great--not only with me but also his crew.
He worked quickly, efficiently and led his crew in a professional manner. Paul certainly is a hard worker who produced quality work. He also ensured that the area was very clean when the project was done. I could not be happier with his work and professionalism. Paul is a great representative of Badger Basement and I thought you should know what a great employee he is for you.
Thanks to everyone at Badger Basement--Jesse (sales) was helpful with the original bid and Stephanie (office) was able to move the project ahead when needed.
Sincerelyh,
DeAnn Grenawalt
DeAnn G. of Orfordville, WI
Wednesday, June 25th
Scott was very pleasant to deal with. I chose you because you have a good reputation and I got a good recommendation. The crew was very courteous and the clean was good. I would recommend you to anyone!
Ramon H. of Orfordville, WI
Thursday, May 18th
Brian was very informative on what needed to be done. I chose Badger based on the name and reputation. Gene was prompt, courteous and friendly.
William A. of Edgerton, WI
Friday, November 16th
Great explanation of work performed. Crew was very friendly and respectful. Excellent job on cleanup. Very satisfied with job done and will recommend Badger to anyone I come across with basement issues.
Michael M. of Edgerton, WI
Wednesday, January 2nd
We have had wonderful experiences with Badger Basement! Always super nice and thorough technicians.
* What is a Free Estimate and Inspection? An authorized Basement Systems or CleanSpace® Crawl Space contractor will schedule a meeting during which a design specialist will inspect and measure your basement or crawl space FREE of charge, provide a free in-depth book on basement or crawl space solutions (valued at $14.95) and present you with a free written estimate at no cost.
** Warranties vary by product and service. Check with your local authorized Basement Systems or CleanSpace® Crawl Space contractor for specific warranty information.