Testimonials for Badger Basement Systems

Rep and crew were nice, friendly, answered questions, and explained things. Would recommend to others. Did give a card out to someone. Dan and workers well liked.

If you want the problem corrected, Badger Basement is the best in the industry!  They know what they are doing.          

Tim Gray did a very informational presentation and answered all my questions.  Gene and Jon were very good.  They did a very good job in the clean-up process.

My wife and I felt we could trust the recommendations of the sales tech.  He was factual and knew what would work in our situation and why.  His years of experience were valuable.  I was impressed by the tow-person crew who installed the system.  Most workers want to be left alone to do the they’re paid to do.  Your guys said they welcomed our questions and explained what they were doing.  That was important to us. The crew leader mentions he had recently been out of the state for training.  I think that says a lot about your goals as a company and the mindset you’re installing in your employees-learning new technologies is important The bottom line is that it works.  We have had rain that caused the sump pump to run, but we’ve never gotten water in the basement.

The office is very helpful and pleasant.  I was not home for the appt, but the technician did give a courtesy call.  You would have never even known he was here. 

We are pleased with how the water mitigation project at our home was carried out. The two technicians Richie and Dan were friendly, careful of our floors, steps, and belongings. They explained the process and reasons for work they were doing as it progressed, and when finished, went over details regarding operation, care, etc. of sump pump. There are absolutely no signs that they have been here except for the perfectly finished job. I spent 40 years as a residential light commercial contractor and know good work when I see it; and, I'm looking at it right now.

Our rep, Chris Hermsen, was courteous and direct about how this worked.  You were the only company that we called and were easy to work with.  The cleanup was very neat.  We have had this problem for 59 years if this works it will be a long awaited pleasure.

Bill explained the system and what to be aware of.  I appreciated the phone call with the arrival time.  I’m always happy to have my system checked each year.  Knowing it is ready for future use and having questions answered is important to me.                      

The office staff is courteous and helpful.  It was good to talk with someone and not a prerecorded tape.  It was good to know that the same service technician was coming that came in 2019.  I appreciated being asked if I had questions and explained what he would do.  It is good knowing the system has again been checked and is ready for another year.  I appreciate knowing what may be needed at the next visit.  It gives me a chance to prepare for future visits. 

When we do our work at customers homes there is a lot of in and out to take out broken concrete and bring in new concrete, this specific customer was very please with our crew when they put down a covering over the floor to help save her flooring but also prevent any messes. This is what we like to hear about our crew going above and beyond for our customers!

Your representative was very thorough and answered all of our questions. The crew was very courteous, friendly and also answered our questions. They were also respectful of our building.

We always see your commercials on NBC15. Bill was very nice and very informative. He answered every question thoroughly. Crew was absolutely courteous! Best people I've ever had do work for me. Cleanup was very satisfactory. Throughout the day and a the end of the day they cleaned everything up and made sure they didn't miss anything. To the foreman Austin; keep up the good work. To Badger Basement; give these guys a raise, they deserve it.

I very much appreciated the call that he would be here in 10 mins.  Gary was very helpful answering my questions.                

Todd was very helpful and answered all our questions.  We chose Badger Basement based on their reputation and pleased with the customer service.  They are very professional and courteous.              

Mike was fantastic.  Very knowlegable and answered all of the questions we had.  Quick response to the initial inquiry.  Professional website with lots of info and pictures.  Cleanup was excellant.  Overall very satisfied with your business.  Extremely grateful you expedited our job.  Thank you so much!