Testimonials for Nova Basement Systems

Good crew. Friendly and respectful to each other. That in itself looks very good to the customer. A well stocked truck on sight is a great advantage for time spent on jobsite.

"Crew was very friendly and hard working.  They took the time to answer all of our questions during the process.  I liked the confidence that Phil had in his crew.  He also didn't try to sell us something we didn't need."  

"I had put off this crawlspace/floor issue for over a year because of my reluctance to deal with estimates, high pressure sales people, and questionable reliability of job completion.  Your represetative, Chris Young, was/is wonderful and he explained everything to me in such a way that I had none of these fears when dealing with him and Nova Basment Systems.  His presentation and the company's information package were top notch, very professionally prepared, and left no doubt that the system would totally correct the problem and be completed in a timely fashion, with no effort on my part."

"We went with Nova because there was a clear explanation of the condition of our crawlspace and how your company could fix and repair.  The service advisor, Chris Young, was very thorough and provide written literature for us that was extremely helpful on your company and services.  Your company stands very confident behind their product, that stood out the most.  There was excellent communication with everyone from the start to finish.  Every question and problem we had your staff and crew took serious."

" It was a pleasure to work with all of your staff from the office to the installer.  I was impressed with the cheerfulness and friendliness of the office staff. "

"Low pressure sales."

"Excellent, excellent crew.  They did more that was promised.  I couldn't be happier with my encapsulation.  We definitely got our monies worth."

"I chose Nova because of Chris, he was super respectful and honest.  The crew was awesome, they did a great job and I was impressed."  

"I am very happy with the service and support I received.  I would highly recommend to others.  The sales representative, Phil, answered questions honestly and helped us to come up with a solution to our problem while staying within our budget.  Nova was recommended by a relative who runs a real estate/ management business in Hammond, Indiana that used your services."

"Very neat work and Michael Flores does an OUTSTANDING job on presenting your product."

" I have used Nova for a numbe of projects and have always been happy with their work. "

"We went with Nova because it is a local company which has been around for a long time with many satisfied customers.  The process of getting our crawlspace sealed up went great from the estimate through installation." 

"I should have done this when I first moved in this house in 1980.  I could have saved a lot of money." 

A crawlspace job I wanted done!!  Thanks Dave Naughton.  Everything went very good.  The crew was great, hardworking group Spencer, Bryan, and James. Job Complete!"

"The entire process was very professional.  It was an expensive investment, but necessary to maintenance.  Every employee seemed to understand that and gave the best care.  I am very pleased with all aspects of the work. "