Testimonials for Nova Basement Systems

"Great followup.  We had questions and concerns about the system installed.  Very good customer service."

"Very professional all around! Nova was the first company and Chris the sales guy was great.  Chris and I hit it off from the start."

"Nova did our basement waterproofing years ago.  We knew we wanted to do the crawlspace and we of course went back to Nova.  Nick was knowledgeable and upfront.  We enjoyed working with him.  He is an asset to your company.  Also, the staff was always professional and kind on the phone.  Next , is our basement floor.  We will call when we are ready.  The two crawlspaces look amazing!"

"Niles Goodman did was fantastic.  If I weren't retired I'd hire him from you if possible.  He was so thorough and knowledgeable."

"We are beyond pleased with Nova from the office staff to the crew, everyone was very friendly and professional.  I would gladly use Nova again and suggest them to anyone with basement issues."

"I am very impressed with all the personnel and offering.  Mike was was excellent and explained everything, and he also came back after the install to do a recheck.  All the installers were very friendly, clean, and professional.  I was recommended by my home inspector and was impressed with the website information and the founder's credentials."

"From the 1st call to the completion of the job, was above my expectations.  Chris Young was very professional and knowledgeable.  Installation crew were hard workers, professional, helpful when answering all my questions.  The office staff were very  caring and willing to help.  I chose Nova because the knowledge of the issues we had and how to rectify the issues."

"I really liked that you did not use pressure tactics."

"We have always been satisfied with the service you provide to us.  The crew you sent to do the job was great.  An asset to your company.  Thank you!"

"Nova did my sister's basement and she was very satisfied with the results.  The installation crew took time to explain to me, whenever I asked questions.  They were very polite and knowledgeable.  It was an enjoyable business deal.  Thank you."

"The crew showed up on time and worked continuously, yet took the time to explain to me any questions I had about what they were doing.  They worked hard andd were very friendly.  After completing the job they cleaned up everything.  They worked on the job as if they were doing their own home.  There were some areas where they could have taken short cuts, but they did not, they did more than I expected."

"Very polite and considerate.  They answered all my questions when asked and they kept me informed."

"The installation crew was awesome.  They kept me up to date on progress and brought any concerns to my attention right away.  The work looked great and they went the extra mile to hang wires and boxes that were on the floor." 

"Very pleased with the work that was done." 

"Josh has serviced our home a number of times. We appreciate his professional manner and knowledge. He listens to what "You" want or are looking for and adjusts his thinking to accomplish the task in a cost effective and efficient manner. He keeps you abreast of his progress and consults with you any changes that may be necessary. He works hard to do a good job and on the schedule he had sat. I would give him a five star rating! His work attitude is awesome! I certainly want him back at my house the next time I need something done."