Testimonials for American Waterworks

The crew from American Waterworks fixed my house from dangerous levels of radon. My sister came down with a terrible sickness in her lungs related to radon. She didn’t know she had high radon until she sold her home and they tested it and it was high. So I went online and found RadonEye radon detection device and put it in my utility room in my basement. My levels indicated that action was required as soon as possible! My friend advised me to call American Waterworks, I’m very glad I did! They knew what they were doing and fixed the problem! My radon level is almost nothing now!! I’m extremely happy with the job they did! I recommend everyone get their home tested! It was like I was smoking a pack a day for my lungs and I never smoked! Get this done!

They are great. They did a fantastic job. It was a very hot day and I'm sure the install team wanted to get it done as soon as possible before the heat got too bad so I understand. The price I paid was reasonable. I was on the fence on whether I was going to do the radon install on my own or not, so I had a number in my head and they were under that number so I paid that day. American Waterworks exceeded my expectations for this install. I will absolutely have them back and will not waste my time calling anywhere else. This is the place from start to finish. There was never any pressure to do more than I wanted to. Brian came to my house, gave me the estimate, and he, in my opinion, was the best non-sales salesman ever. Never did he push anything, which is great. Then, Geno and his partner showed up to do the install and answered any questions I had. They were very patient with my one million questions. Katie followed up with me after the installation. I only wish I could tell more people about this place. Thank you! 

The salesman/designer arrived on time, reviewed the basement, discussed what his system would be like and answered all of our questions. Since we had done some research and learned about what a system might look like and cost from neighbors and other resources, we were comfortable accepting their bid. The system starts with a hole in the basement floor with a pit beneath. A large pipe runs from the hole into the basement, then outside. A fan mounted outside, that runs 24x7, pulls the radon gas from beneath the basement and exhausts it outside, above the roof. The work crew of two arrived on time, along with the electrician they had hired to add an outlet outside near where the fan would be installed. The entire job took only 3 or 4 hours. The crew was courteous and answered all of my questions that came to mind. They cleaned up after themselves and we were left with an operating radon mitigation system. They did a good job.

I highly recommend this company. We had high radon levels in our home and the American Waterworks team did a great job installing our mitigation system. Before the install, Michel, our sales rep, came in and explained the entire process in great detail. The install team was on-time and very professional. We just received our test results and we are at less than a 0.7 pCi/L from a 9.7! You will likely find a company willing to do this job for a little less but you get what you pay for with American Waterworks!

My daughter got work done by American Waterworks and she was very pleased with the sump pump work so she recommended me. My experience with my design specialist, Eric Hazelton, was great because he showed and explained everything to me, he was prompt, and he was here when he said he was going to be. He was very helpful and always followed up with me. My experience with the crews was thorough, helpful, courteous, and they were here when they said they were going to be here. I would refer American Waterworks because they did a good job for me, got everything done that was supposed to get done, and everything is working well! 

Jeremy was very knowledgeable and courteous in his presentation and the program he showed us on the laptop was impressive.  It was as smooth a job as could have been with the age of our home & layout.  The new sump works great and the sanidry does its job well.

Shane was very thorough and personal.  Prompt on call backs.

 The office staff was great and very accommodating! Ben was my Design Specialist and he was terrific. He was very customer-oriented and spoke very highly of the company -- a true professional. My project turned out better than I anticipated! Exceptional crew -- very good at what they do.  I will definitely use American Waterworks for any additional problems. I was impressed by Ben and Troy's crew on how they believed in what they do and how highly they spoke about the company. 

I liked the idea that you could use the driveway the same day and didn't have to tear up my yard.  Rick was very helpful and explained how the job would be done.  Brandon really knows what he is doing.  He was very careful, neat and made sure we were satisfied with the work.  He and his helper did a great job.

Trevor and Brevyn were very professional. They worked industriously and coordinated their duties very efficiently - Were very conscious of "clean-up" along the way - explained the unfolding process to me and welcomed my questions. They are great representatives for your company.

Thank you to Dylon Mish and his crew for the great work! 5 stars all around from us! The professionalism and expertise were amazing. Thanks for talking with me and explaining things and going above and beyond on the concrete work done. You guys rock! Also, my co-worker had work done by Dylon, and she absolutely raved about him and his crew! American Waterworks will always have our business and great reviews. Thanks so much! 

I want to recommend American waterworks not only for the great job they did raising all of my cement sidewalk and repairing the broken pieces (saving me tons of time and money replacing it,)they came back and fixed one of the pieces that had settled. They do guarantee their work and it looks amazing!! I want to share the guys that came over to do the work are professional, meticulous and quick. The entire sidewalk was done within 2 hours in addition they added grout in between making it look like it was brand new. It truly is amazing how this process works. I am super happy with the job and would recommend American Waterworks to get the job done timely and they guarantee their work.

Brandon & Mac were great to work with.  Of course the cost was plenty, but if the works last it will be well worth the investment.

Thanks to the American Waterwerks crew for the very professional job they did in repairing my driveway. They work very well together to obtain a finish product that was very satisfying to me as a customer.They come highly recommend for that type of repair.

Brandon was very knowledgeable.and explained things very clearly.  You have a super worker with Brandon.