Testimonials for Quality 1st Basement Systems

Very helpful, very courteous, very professional!

Every step of the process, from the initial meeting to discuss solutions straight through to the installation, was done perfectly.Steve took the time to go over options to consider, guiding us on what would be best in our situation. He even showed where our current sump pump was actually in the wrong spot (the company that installed it never bothered to go over that).The installation could not have gone better. The team was very responsive and communicated each step of the way. We were shocked as well by how quickly they got the job done!Would not hesitate in recommending them!!

Knowledgeable and able to answer questions. I have also had prior positive experiences.

Very professional and fairly priced.

The service was prompt with detailed explanation of what was done. Thomas - the technician was very professional. 

We needed Quality 1st Basement Systems to come out because there was shifting and sinking in our concrete. Sean Johnson was our foreman on the job this time. He was extremely courteous and took the time to observe all the areas we pointed out that needed to be lifted, and he even noticed some others. He was very meticulous in completing this job to our satisfaction. (And I am a tough customer with high expectations!!) We are very happy with the work that has been completed at our home and also thankful for Quality 1st Basements for standing behind their warranty!!

Tom was excellent in his understanding of the problem and in his explanation of it. The project went quickly and was wallet done.

I first had work done by Quality 1st Basement Systems a few years ago when I had waterproofing products installed in my basement. Since then, I have yearly maintenance done to check everything out, and make sure things are working properly. Every year I am always impressed with how excellent Quality 1st is in setting up the appointment, and in performing the checkup. Everything is done in a quick and efficient manner, and I always have a good experience.

I was very happy with the job Quality 1st Basement Systems did for my basement.  The installation crew was friendly and clean, they put tarps down to not carry any dirt from the outside or from the job site.  They were knowledgeable about the work that they do and the salesmen had a good presentation to let me know what the work would entail.  Two things that pushed me to go with your company in the end was the quality of the products and the price.

I first heard about Quality 1st because one of my neighbors used them to fix some foundation issues in their basement. When I began to notice some cracks on my basement walls I knew it was time to call the professionals. When calling the office the staff was very professional. I set an appointment for a free estimate inspection. My salesman Kenny was excellent he answered all of my questions and was not too pushy. I experienced the best customer service with the installation crew led by Jonathan. They installed 9 wall anchors in just 2 days! In the end I chose Quality 1st for my structural repair issues because they had excellent reviews online and the quality of the work was great.

Randy and his assistant were very polite, efficient and knowledgeable.

Dane helped me and was great he waterproofed my basement and it stayed dry through this whole storm!! I recommend their quality 1st to all my friends!

Melvins crew did a great job. If I get more work done I will call. Chose this company because of Melvin and his crew. 

Very organized and thoughtful sales process. Excellent job, one of the best consumer experiences we have ever had. Every step of the job was great, from the installation crew to the salesman. The installation crew even cleaned up before they left. I will be telling a few different friends of mine about the work that you did!

Before Quality 1st fixed me leaky basement I was having a water problem for more than 6 months! I decided to give Quality 1st a call and was instantly pleased with the courteous and professional office staff that set my free estimate appointment. Before meeting with my inspector Rick I recieved a presentation packet in the mail that showed me different solutions and what was the problem. My salesman Rick Ludlow was very honest and provided me with an instant quote the same day as my inspection. I am pleased to know that my system is under warrenty and is transferrable. The installation team was respectful, hardworking and left the job site cleaner than they found it!