Testimonials for Quality 1st Basement Systems

Quality 1st Basement Systems did a good job waterproofing my basement. My salesman Don was very knowledgeable. The office staff was friendly and the installation team did a good job. I invested in the battery back up system and chose Quality 1st because the staff was knowledgable and the price fit within my budget.

I am very satisfied with my waterproofed basement! Quality 1st did a very good job with everything. My inspector was very helpful with the whole process from beginning to end. I was first referred to them by my neighbor and was highly impressed with the installation crew, they were excellent. I am very happy with my Triple safe sump pump.

I would appreciate if you can send the same guy next year. Good Job ! 

Our home has been using Quality 1st basement since 2007 or say since it was built. When there is emergency you know you can count on them .I had my basement flooded and it was 1 inch water - Our technician Randy was at the door before it was 2 inches. Our family highly recommend Randy from Quality 1st basement for the basement related services. He thinks ahead and gives suggestions which are in the best interest of homeowners safety and healthy living.Most important they are reliable, trustworthy, prompt and just a phone call away when there is any emergency. Best wishesMr & Mrs Patel

Jack from Quality 1st came by and immediately identify the source of the water issue was NOT from the foundation but most likely due to a leak in the outdoor bib. Opened the wall and there it was, water leaking from the shark bite connector.A few days ago, another contractor came and looked at the same problem and immediately quoted $3500 to install a drainpipe with no mentioning of the potential leaking issue. I think it's fair to say which business is more honest.Can't comment on how good a job Quality 1st basement is doing, but at least I know they're not going to charge me something I don't need.

Installed water guard perimeter French drain, triple safe sump. All workers were really professional, especially Victor the lead foreman was very knowledgeable and knew his job inside out. He answered all my questions and assured me that there will no issues with water in the basement anymore. Would definitely recommend this company for any waterproofing work.

I first approached Quality 1st Basement Systems back in 2011 to solve the water problems in my basement. I had a sump pump installed, as well as other waterproofing products, and I am just as pleased with my basement now as I was when the work was installed. I am very satisfied every year when Quality 1st comes out for my service appointment. The office staff is very responsive and courteous when setting up my appointment, and the technicians are pleasant and efficient. I am very happy that I decided to go with Quality 1st Basement Systems, and my basement is better than ever.

I first approached Quality 1st Basement Systems back in 2011 when i was interested in fixing some foundation problems with my house. I was very pleased with how smoothly the whole process was, and how easy it was to get my foundation fixed. Every year since then we have our annual service appointment, and we always have a good experience. The service techs are always thorough and considerate, and constantly do a good job. They are able to answer all of our questions, and they can explain any problems that we have. I am very happy that I decided to go with Quality 1st Basement Systems.

I chose Quality 1st Basement Systems based on their efficient services. I was very pleased to receive the estimate during the appointment, rather than days later.

I appreciate that Randy let me watch the whole procedure. I was interested in how the sump pump worked and they explained everything. 

For a year I thought about getting a drainage system in my basement. Quality 1st Basement Systems had a new pipe system that I had never seen, it wasn't the traditional plastic pipe. The installation team was very efficient!

I chose Quality 1st Basement Systems because we got a clear understanding of what needed to be done and were told it coudl be done within a week. Dan McNally was very good at explaining our situation.

Specialist Dan McNally was very good and explained our situation. He provided clear understanding of what needed to be done. 

First things first. Mike Fiorillo was an excellent sales rep to work with. Knowledgeable, mindful, professional, and personal at the same time. He went over all the options in detail, did not try to push or upsell on any products. Even gave some tips on the best way to finance the project. TJ showed up with his team on time, as agreed, explained, and showed me everything they will be working on. It was a big project, so it took 3 days to complete, however, each day the team showed up on time, worked very cleanly and efficiently. Everything looks great.  I also want to mention Angie Almonte from their customer service, who was very friendly and professional when she followed up after the project was completed. Highly recommend! A++

I was very satisfied with the job. The crew was hardworking and left everything clean. Our problem was completely fixed and now we can use our basement for more things with all the extra space.