Testimonials for Quality 1st Basement Systems

Your Staff is always pleasant, thorough and on-time 

My sump system died on the eve of a storm. Kyle (a Mgr.) came within an hour and took care of everything.  It was a fairly involved job, requiring new pumps, new PVC, new battery.  The job was completed in a couple of hours to my satisfaction.  Kyle's care and professionalism were exemplary.  Quality First was, once again, responsive and reliable.

Selling my house and needed the basement done. I regret not getting this job done years ago.

Randy was our technician and he was fabulous. He took care of everything and explained everything to me and my daughter. He showed us a video of what was actually going on in the basement. Great technician. He is just terrific! The person helping Randy was very quiet and very nice.

Vinnie is one of your top service technicians 

Extremely happy with the work that was done - specifically by Mario, the foreman assigned to our job and his team. They exemplified professionalism, were courteous, and above all did great quality work (and then some). We had our basement waterproofed, had multiple installations, and when they had to deal with structural difficulties they were able to adapt and impressed with the ingenuity and adaptability

Salesman presentation was excellent and informative. Office staff was very good and prompt. My building inspector referred your company. The installation crew was intelligent and hardworking. Clean-up was great and fast. The workers wasted NO TIME at all.

I first approached Quality 1st Basement Systems because I was interested in both finishing my basement floor and installing a sump pump, and I knew your unique flooring solution would be a good fit for my basement. I had a good experience in speaking to both the office staff and my inspector. On the day of installation the crew arrived on time and were very courteous and efficient. The crew even left the basement cleaner then it was before. I am very satisfied with my whole experience, and would recommend your company to a friend.

The sales rep, Dane was great to work with and his crew was very professional.  Hats off to Esau, the foreman!  I highly recommend this company to anyone that needs to waterproof their basement.

After hearing about you from my neighbor, I set up a free estimate with Quality 1st and was very pleased with the salesman who visited my home.  He was respectful + thorough and after 2 years of issues, I decided to move forward with waterproofing my basement with an Ultra Sump system.  The low price and great experience makes me feel confident that I made the right choice by going with Quality 1st Basement Systems.

I'm writing to let you know how pleased I am with the job Sha'Chon did at my home today. He did a fantastic job. It is rock solid with no problems at all. Today, he performed the annual maintenance on my system. His knowledge, expertise and thoroughness cannot be beat. He has a pleasant disposition and answers any questions with a thoughtful concise response. Clearly Sha’Chon is an employee who takes great pride in representing your company. In my opinion, an employee like Sha’Chon puts a positive face to go with the name of the company. I am certain he has a bright future with Quality 1st.

Just wanted to thank you for the wonderful service, So far everything is in working order.  Also must say your service tech Randy was excellent. He took the time to explain everything, he was one of the reasons I used your company as well. I had the utmost confidence in his presentation to have you come in and do the job and i'm very happy. Thank You !

I plan on requesting Collin for my next appointment. He is an excellent worker.

Staff was great. He was very professional, a wealth of information and very helpful. Arturo and Jose were above average. Also very neat, prompt and quick setup and cleanup, They took their time but they did a good job. 

The job was done very well by a great crew of men. Mike did a good job and Dan helped too. The installation team was fast and clean.