Testimonials for Adirondack Basement Systems

The installation was successful and  I am very happy with it. The crew Joe and Andrew were great, along with the office staff. Thank you

3/19/07 Dear Kevin, Last year about this time I purchased one of your Triple Safe Sump Pump Systems to alleviate a severe water problem in my basement. Since that time, my moisture problems has been completely eliminated. My first annual service was just completed, and the technician, Mike, was timely, courteous, and capable. Based on my total satisfaction with the quality of your product and service, I felt the need to thank you and offer to be a referral source for you in the future. Once again, thank you for your professionalism, and please let me know if you need a testimonial.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      Local and a strong recommendation from a friend

"Sales rep helped explain everything we were considering. After deciding to try and approach our wet basement issue from the outside, we called him several months later. He was very responsive, window wells were ordered immediately. We will consider ABS for future improvements."

Our service tech Mike is a very knowledgeable person.  He knows his job.  He explained everything that he was doing as he did it.  Anytime I have called, I have been treated very well.  Since the initial installation, our basement has become extra living space.  I have told everyone how good your service is.  It is very comforting to do business with a service that doesn't just take your money and forget you.  My wife and I are very pleased that we selected Adirondack Basement Systems to take care of our home.  Thank you again.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      He was very nice and worked efficiently and quickly - What are your thoughts on the Design Specialist and the presentation?      Impressed - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Home show - Overall, what were the top two reasons you chose us over another company?      Didn't look elsewhere

The installation crew is very hard working. The design specialist is very helpful. The office team is very knowledgeable. I'm very satisfied with the work of Adirondack Basement Systems.

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Excellant - What did you think of our installation crew?      Very efficient and very helpful - What are your thoughts on the Design Specialist and the presentation?      He was very knowledgeable and accommodating - Was our office team efficient and knowledgeable?      Excellent, especially Joy who made a copy of instructions we lost for the hydrometer and mailed them to us - How did you hear about us? Have you seen our name anywhere else?      Yellow pages of phone book - Overall, what were the top two reasons you chose us over another company?      No one else offered this type of service. The company personnel were pleasant and accommodating  

I am very happy with my new window, it is just what I needed. Clean-up was excellent, your crew was very careful and neat. Your Design Specialist was very helpful and explained everything. Any other questions I had were quickly answered just by a phone call.

We are completely satisfied with our installation!  Your crew was the best! Sean conducted the team with precision and was very helpful answering questions I had.  The "boys" worked hard on a hot day- real "bull work" lugging buckets.  All of them are great assests to your company. I would recommend your company to anyone! You can use us as a reference!

The job was 100% completed! Your crew was the best! The office staff was very positive and helpful.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Efficient, knowledgeable, pleasant, accommodating, thorough - What are your thoughts on your Design Specialist and the presentation?      well done- he was willing to spend the necessary time with us - Was our office team efficient and knowledgeable?      Yes- followup call to confirm installation date was appreciated - Overall, what were the top two reasons you chose us over another company?      Recommendation from neighbor, website 

I am very happy with my installation. The clean up was very Successful as well. The installation crew did a good job. The Design Specialist is a good sales man. The reason for picking Adirondack Basement Systems was the time it took to preform.

- How satisfied are you with the installation we completed for you?      End result is a wonderfully dry basement! - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Good workers- need better communication between foreman and homeowner to avoid complications - What are your thoughts on our Design Specialist and the presentation?      Very good- Needs to use the same tool as the crew supervisor though in order to avoid differences between quoted and actual work - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Ad in Clipper Magazine - Overall, what were the top two reasons you chose us over another company?      Honestly, we didn't know of anyone else - Any additional comments?      We have referred your company to 2 of our neighbors who have trouble with their basements. They have seen what you did for us and are thinking of their own projects. Feel free to send info packets and use our names

"Very pleased with our experience with this company and with Mike"