Testimonials for Adirondack Basement Systems

Mike has been our Customer Care Technician for the past 4 years. He is very friendly and professional. He explains the system to us every year and maintains it! The entire office staff is GREAT, and we talk to the same people year after year. We have had our system now for almost 7 years with NO ISSUES! THANK YOU FOR A JOB WELL DONE!

The Service technician was very nice, helpful and explained everything very well. The office team was very helpful. I would recommend Adirondack Basement Systems to others.

Since i put the dehumidifier in, the cellar is much more comfortable.  It's not damp or smelly.  Where you fixed the cracks in the foundation there is no longer any leaks/ rain coming into the basement! I love it! My cellar windows were a great investment! The upstairs is more comfortable and less humid!

The crew did an excellent job and everything is drying up perfectly.  Humidity is down to 51% six days after the install.  I had water on the floor of the basement in most areas before your system.  Where were you 20yrs ago?!

July was one of the wettest July's on record and I'm happy to report my basement was dry!  I could not have been happier!

Mike Coonradt serviced our de-humidifier system today. I want to commend him for his professionalism and thorough knowledge of our system. He was courteous and offered to provide any follow up if needed. Mike is a fine representative of your company. We have also been extremely pleased with the performance of your equipment and the installation of the flooring installed after our basement flooded.

The foreman did a very attractive job. The installation crew was polite, punctual- explained everything every step of the way. Along with the Design Specialist Tim was very accommodating, I've been late for several appointments and he has always been gracious. Explains the information thoroughly.To add the office staff is incredible, each time I had called I've received well explained and prompt answers to the action.

The service technician was excellent and answered all of the questions. The Staff in the office was very professional and helpful. There were no changes made after the installation and I would recommend Adirondack Basement Systems.

Your staff is incredible! Each time I've called I've received well explained and prompt answers and action.  Every person has been considerate and very polite. The crew was polite and punctual.  They explained everything every step of the way.  Tim has the patience of a saint.  He explained the information thoroughly.  I appreciate the honesty and straight forward, no hard sell.  Thanks!

I am so relieved that all of the work is done and done so well! I am no longer "afraid" of my own basement. I believe that I could resell my house if I wanted to much more easily. And, if another "Irene & lee" storm comes, I will do fine. You get what you pay for- but I got even more than that. The crew was excellent. The foreman, Jason, was on top of everything and a great communicator. I felt respected. He is truly an excellant employee- treat him well and retain him! The Design Specialist, Matt, was thorough and had great knowldege. He was honest, respectful, and did not use pressure tactics. 

Very satisfied with the installation, we have not had a problem yet! Along with the satisfactory clean-up. Both of the installation crews were great. Don is very knowledgeable and helpful. Your design specialist Doug is very knowledgeable and helpful along with very well spoken. I would recommend Adirondack Basement Systems.

- How satisfied are you with the installation we completed for you?      Quite - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      Chris and crew were great! - What are your thoughts on your Design Specialist and the presentation?      Ok - Was our office team efficient and knowledgeable?      Yes! - Overall, what were the top two reasons you chose us over another company?      Only company I contacted & was pleased with the coupon in Clipper Magazine

"Mike was outside in the pouring rain fixing the drainage in our yard.  He exceeded all expectations."

- How satisfied are you with the installation we completed for you?      very professional - Was clean-up satisfactory?      Very - What did you think of our installation crew?      They were great and very informative - What are your thoughts on your Design Specialist and the presentation?      Professional, everything explained; didn't try to overcharge us - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      System wasn't run of the mill and didn't want to dig up the yard  

We were very pleased with the clean-up work after the installation.  Our Installation Team was very knowledgeable about the products, and we were VERY satisfied with their work. The entire Team at Adirondack Basement Systems are EXCELLENT!!! The top 2 reasons we chose Adirondack was because they were Affordable and Professional!!!!