Testimonials for Adirondack Basement Systems

- What did you think of our service technician?      Very polite, courteous, and knew what he was doing - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No- everything was very good - What are your thoughts on our office team?      They seemed very nice - What have you done in the basement since our initial installation?       We have finished the room into livable space. Your company also put in the subfloor. Everything has worked out great! - Would you recommend our company to others?      Yes - Additional comments:      Overall, we are very happy with the work you did. Our basement is now living space we enjoy a lot in a large part thanks to the system and subfloor Adirondack Basement Systems installed.

The guys that worked on my basement were friendly, helpful and professional. They did a great job installing and cleaning up. The Design Specialist was great! The office team was knowledgeable. Overall Adirondack Basement Systems has the best product, knowledge of basement water issues! Thanks to them my basement is now dry.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      good - What are your thoughts on your Design Specialist and the presentation?      Good - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Had prior work done - Overall, what were the top two reasons you chose us over another company?      Good work- good crews

I am very satisfied with the waterproofing project. The Installation Team was very nice and helpful. Mike was very nice as well, he answered all of my questions satisfactory.

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They worked well together - What are your thoughts on your Design Specialist and the presentation?      Super - Was our office team efficient and knowledgeable?      Yes - How did you hear about us?      Internet - Overall, what were the top two reasons you chose us over another company?      Reputation

"From the salesperson Bill, the office staff, Sean and his crew, everyone was professional, knowledgeable and extremely helpful.  We are confident our basement will no longer have water issues. Thank you"

"Chris and his helper did an excellent job in installing our sump pump and sealing off the crawl space so we won't be dealing with a wet basement anymore.  Chris was very professional in his explanation of how the pump works and what to look out for.  They finished the project in a short period of time and brought me up to speed on anything that he felt we should be aware of.  They cleaned up so well after they finished the job that I hardly had to do anything further.  Great job by this crew from Basementy."

Experience with call representative:  All who answered the phone were nothing but kind respectful and knowledgeable. Salesperson and sales presentation:  Matt always got back to me with answers helped me through the entire process with pre planning and with extreme professionalism and care Our installation crew:  They were so very professional polite respectful and considerate. I am very happy and impressed with how my questions were answered immediately and Corey made certain I understood every aspect of the installation, set up and went over in detail the pump. The cleanup process:  They left no dirt or dust they cleaned impeccably between work days which meant a lot! What made you choose our company (Why did you choose us over the competition?): At first it was services available through advertising, but once I had the home visit and spoke to him about plans I was so impressed and looking forward to having the basement finished something I wanted to do for years  

"Anytime we call everyone is pleasant and all calls are returned. Setting up an appointment time that fit our schedule was easy to do.  Ron Patterson was on time, knowledgeable, personable and answered all our questions.  My sister had your services installed a few years ago and was so impressed with your business that we also had a system installed. My girlfriend was having issues with her sump pump and water so I suggested she give you a call. She is now one of your customers. I tell anyone who will listen about your business."

"Tim and crew were very courteous and did a fantastic job! Tim was an excellent and knowledgeable crew leader. I want Austin and Kevin to know how happy I am with the team"

"Sean was very prompt.  Did his job well, explained what was needed to maintain the SaniDry unit.  Very pleased with his performance. The crew did an excellent job of clean up.  Although they were not very messy to begin with. Our sales man Tim VanKempen was very thorough and not pushy."

I was very satisfied with my job.  The crew was very polite and professional.  I chose the company because of the quality of the products and the materials used for the pumps. I had my basement done in November of 2009.  We are now in April 2010 and it is working as advertised.  I lost power for 12+ hours and the battery backup pump performed excellent!

- How satisfied are you with the installation we completed for you?      Very - Was clean-up satisfactory?      Yes it was - What did you think of our installation crew?      They came in and got the job done - What are your thoughts on your Design Specialist and the presentation?      This should do away with the black mold - Was our office team efficient and knowledgeable?      Yes

Mike has been our Customer Care Technician for the past 4 years. He is very friendly and professional. He explains the system to us every year and maintains it! The entire office staff is GREAT, and we talk to the same people year after year. We have had our system now for almost 7 years with NO ISSUES! THANK YOU FOR A JOB WELL DONE!

The Service technician was very nice, helpful and explained everything very well. The office team was very helpful. I would recommend Adirondack Basement Systems to others.