Testimonials for Adirondack Basement Systems

We are so pleased with our dry basement.  This summer season we put it to the test and it passed with flying colors! We wish we had done something in our previous house.  It should be the first thing homeowners focus on. A damp basement smells, is unhealthy, and creates damage to items stored there as well as floors above.

- What did you think of our service technician?      Friendly, efficient - Did our service technician explain the service to you?      Yes - What are your thoughts on our office team?      Excellent - What have you done in the basement after the initial installation?      Poured concrete, floor - Would you recommend our company to others?      Yes, I have

- How satisfied are you with the installation we completed for you?      Completely satisfied - Was clean-up satisfactory?      Yes- work area was left better than they found it! - What did you think of our installation crew?      Friendly, knowledgeable, and professional - What are your thoughts on your Design Specialist and the presentation?      Tim was very good- explained everything and answered ALL of my questions - Was our office team efficient and knowledgeable?      Yes - Overall, what made you chose us over another company?      Liked the idea of the Triple Safe System and the knowledge of your team - Any additional comments?      Tim explained ALL possible options

"Jon and his sales presentation was awesome!"

"Technician who same to the house to check the system this year 2016 (Mike Coonradt) was very thorough and made sure I understood everything he had done and the reasons."

"Prompt, courteous, and professional.  Very knowledgeable and attentive to my needs while offering solutions and educational advice.  Prompt and supreme attention to detail...clean.  I was amazed at how clean the basement was when I came down for the inspection."

"My install with Tim and his crew was amazing! I am very impressed with the work they did and how dry the basement is, especially after all the rain last week"

We would like to commend the install crew of Sean and Steve for the great job they did for us!  They are both knowledgeable, hard working, polite young men.  They covered our hardwood floors each day with a drop-cloth and went out of their way to minimize the impact of the installation on our day to day life

Adirondack Basement Systems has very helpful and friendly Service technicians that are willing to answer any of the questions you have to the best of their knowledge. Along with the office staff they are very helpful with positive attitudes and i have always been happy after hearing the answers to my questions. After the installation i have painted the walls and floor. I would recommend Adirondack Basement Systems.

"We're very happy with the job, well done and nice guys!

"We wanted to let Austin and Dustin's supervisor know how wonderful of a job they did in our home. It was almost as if they were never even there when the project was finished. We don't have enough adjectives to describe how terrific Austin and Dustin were."

We are very satisfied with the installation Adirondack Basement Systems completed for us.  The cleanup was satisfactory and the crew was professional and hard working. Our Design Specialist was knowledgeable, full of information and explanations. The office team was efficient and knowledgeable. We chose Adirondack Basement Systems because they were best suited for our needs, their knowledge and experienced staff. We knew our basement needed to be waterproofed but seeing the amount of water pumped out from the sump pump really makes us even more comfortable and happy with our decision to have the work done. It felt less damp down there almost immediately. Thank you!

The installation was very good. The clean-up was Satisfactory! The office team was great as usual -- they are always in a good mood and ready to answer and questions. Thanks again.

Dear Kevin, My husband and I had a positive experience in dealing with Adirondack Basement Systems. Our project dealt specifically with Sean, Steve, and Larry S. Any questions were answered thoroughly, work was done on a timely basis, and the final product was a real improvement. Solving the piping problem took ingenuity and perseverance, and calls to the office staff were also dealt with professionally. We appreciate how well the project went and wanted to share our feelings with you.  

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Yes - What did you think of our installation crew?      They did very good work & left everything neat! - What are your thoughts on your Design Specialist and the presentation?      Very thorough - Was our office team efficient and knowledgeable?      Yes