Testimonials for Adirondack Basement Systems

"Can't say enough about Sean and crew, they were fast and efficient.  They genuinely like their work.  The office staff communicated things clear, timely, and were friendly and professional."

"I want to compliment Kerry Williams and team on what a good group of guys they are! They were so nice and professional."

- What did you think of our service technician?      Excellent - Did our service technician explain the service to you?      Yes - Is there anything we could do differently for future service?      No - What are your thoughts on our office team?      Good - Would you recommend our company to others?      Yes  

"Mike C provides excellent service and expertise.  He is a great teacher and we trust him completely to provide us with the best advice and service on our sump pumps and Sani-dry system."

From the estimate by Doug Forsthoff to the completion of the job by Chris Hurley and Nick, we could have not been more satisfied. They represented the company with courteous and professional actions.  The crew was efficient and did a great job. They answered our questions and completed the job in a very timely manner.  They did more than we expected. While the job was messy, the left us with a clean basement.  We had a previous experience with Adirondack Basement and were very pleased. When we needed work on our foundation, we knew they would be our choice. Plus, they have a great reputation!

I was extremely satisfied. The clean-up service was great the area was cleaner than before they started working. The installation crew was wonderful!! They couldn't have been any better!! The Design Specialist and the presentation was very thorough and well presented. The office team was filled with answers and always did what they said they were going to do. The reasons I chose your company was the price and scope of work to be completed. I have already referred you to my real estate lawyer. I will continue to refer this company for a long time!! thank you !

Our service technician Michael is always terrific! He's professional plus has a great, pleasing, friendly personality.  It's so great to see someone who stays with a company year after year.  Everyone in the office has been very accommodating.  As soon as we put your system in we turned our basement into a playroom area and have recommended you to others!

I would definitely recommend your company to others.  Your office team is very nice and informative.  They care about the customer.  I've had several very nice, confident, hard workers! feel confident with Adirondack Basement Systems.  The service has worked well for me so far.

I am extremely satisfied with the work you've done.  The area was cleaner than before the work was started!  The crew was wonderful! They couldn't have been better!!  I have already referred you to my real estate lawyer and will continue to refer this company for a long time!

We chose Adirondack Basement Systems because of your unique CleanSpace and the previous referrals in your informational packet I received.  Tim was professional and answered all of our questions well.  We were very satisfied with our installation and crew.  The guys were very professional, courteous, and clean.  They were very prompt.  I was surprised they showed up 15 minutes early.  Both Sean and Steve were well mannered and polite.  They worked quietly and efficiently and were done quickly.  We're very impressed and pleased with our service and we will definitely be back and will tell others!

I am very satisfied with the work done. The crew was prompt, courteous, and professional. And the clean up job they did was immaculate. The gentleman that came to my house, Larry, was very thorough. I picked you because of all the wonderful references and the technology you use. It is so nice not to worry about how wet will the basement be after rain. I hear the pump turning on and I know all is taken care of. The peace of mind is wonderful.

I want to thank you for the great job you did in our basement. This completed what we started several years ago. The work was completed in a timely and professional manner. Although there were a couple of things I perceived to be as problems, there was a quick response to resolve and explain why these things are this way. This was the second major undertaking, and once again we are very satisfied. THANK YOU!

- What did you think of our service technician?      Professional and very courteous - Did our service technician explain the service to you?      Yes- quite thoroughly - Is there anything we could do differently for future service?      Not at this point in time - What are your thoughts on our office team?      Anyone I have spoken to has been responsive and courteous

- What did you think of our service technician?      Excellent! He explained things to me and educated me which was helpful because previous homeowner had the system installed - Did our service technician explain the service to you?      Yes - Is there anything we could do different for future service?      Keep doing an excellent job! - What are your thoughts on our office team?      Super! You tell me what to expect cost-wise, service wise, etc - Would you recommend our company to others?      Yes!

- How satisfied are you with the installation we completed for you?      Very satisfied - Was clean-up satisfactory?      Great - What did you think of our installation crew?      Only 1 man- Did a great job! - What did you think of our Design Specialist and the presentation?      Not needed this time- we extended the drain spout - Was our office team efficient and knowledgeable?      Yes - Overall, what were the top two reasons you chose us over another company?      You did my basement 1 year ago, we are pleased with a dry basement!