Testimonials for Basement Systems of New York

I met with Matt in August of 2007 and was very impressed. His explanation of how the system worked as we walked through the basement and later as he was completing the diagram was very detailed. My questions were answered and suggestions were made so I could decide with confidence. I decided on the Triple Safe Sump Pump system with Ice Guard Discharge Line system. The crew arrived as scheduled. Martin was the foreman. They immediately hung heavy plastic from ceiling to floor to further protect all the stuff that I had pushed to the center and did my best to cover with anything larger than a towel! Martin was very courteous and answered any questions that I had. The work site was left neat and orderly at the end of each day. Each step of the installation was explained to me. The crew was able to angle the outside trench exactly where I needed it to go and the entire job, including final clean-up was done by late Thursday afternoon! Martin gave me instructions regarding the Sani-Dry and we walked through the whole project in case I had any questions or concerns. With all the wet weather we've had, not a drop of water has come in and we're talking about a house surrounded by underground natural springs and with a foundation that was dug too low! I even got to hear the battery back-up pump kick on when we lost electric for a day (further proof that the system was working). Not only is the perimeter bone dry, there is also no dampness along the fine cracks in the cement floor! This has proven to be one of the best investments we've ever made. I wish I called you about 20 years ago! Your people are superior in professionalism and your product is outstanding! Thanks again for the freedom and peace of mind. Let it rain, let it rain, let it rain!

Always a pleasure dealing with such professional and courteous individuals. From the installation to the yearly maintenance to the additional work recently done, Basement Systems of New York was superb. 

No need to worry when rain comes anymore. Very pleased with the crews work and their positive attitudes. 

Great Work and Value!

Best decision I have ever made in contracting. Thank you Dale Giraudin's Basement Systems of New York for a dry basement.

The men from the Basement Systems crew worked very hard for 4 days drilling through my basement floor which turned out to be 18" inches of concrete. But they kept going until the job was done!

Always reassuring to know we're on schedule for regular maintenance; thank you!

No Criticisms! Workers and Services Provided Were Outstanding!

Everyone was very accommodating and obviously took pride in their work.

Overall, very impressed with multiple aspects of this company. Great work and keep it up!

We are very happy. It was a professional job and it enhanced the value of our home. Thank you Dale.

Very happy with Martin and his crew. They did a great job. No more water in the basement.

We are writing to tell you how incredibly satisfied we are. You were recommended to us by our good friend Sam. We had previously asked Vulcan to quote the job and they even had a lower price for the work, but we felt more comfortable with your operation from the beginning. You came and spent over an hour at our home and went over the job thoroughly. Your manager, Susan, was very polite, helpful, and informative. We certainly appreciated that especially because this type of solution to our problem was totally new to us.  The crew led by Martin was amazing. They were polite and very respectful. They worked so very hard all day long and never lost their good nature. They almost seemed to be enjoying working that hard. The finished work is just amazing. The basement is cleaner than when the job was started. They replaced everything as it was before and we cannot say enough good things about this crew. We would highly recommend your company and most certainly the crew that worked on our job.

Dale was very helpful and informative. His careful evaluation and thoughtful planning saved us money while insuring a dry basement. We were very impressed with the entire team. Thanks!

Our basement is finally dry! Your workers were very courteous and seem to always be in good spirits, the basement was also swept clean when the job was done.