Testimonials for Franks Basement Systems

We heard of you through an internet site for window well work. You appraised the problem and recommended a solution that was better than that recommended by two other landscape companies. We've had a couple of heavy rains since you installed the drains and our basement has been totally dry.

Hi - you provided yard drainage, a new sump pump and Bright Wall for our basement. Your drainage professional did an excellent in knowing our needs. Other companies couldn't do a complete job or were unable to do the drainage.

Hello, I recently had some a basement drainage system installed and I wanted to let you know that your rep was VERY knowledgable. The booklet he gave me was thorough and helpful.  Glad I hired your company.  

Mike was the best. Good rep for your company. Derek and his crew were very thorough. I heard of you through Nothnagle realty. I would hire you again.

I found you on the internet and would hire you again. You did not try to sell me more that what was needed.

You did an awesome job. Very friendly, professional and clean. Thanks!

You installed a Sump Pump and did the yard drainage for the pump. You looked into some of my questions and were very good about answering my questions quickly. That is why I hired you. The job was done pretty quickly and there was not a mess left behind. You were very clean and friendly.

I hired you to fix my backyard drainage issue because of your price, drain design and experience. You may use me as a reference. I'd hire you again.

I see your advertisements and checked the Better Business Bureau and saw you had a A+ rating. I hired you  to repair my drainage issues, as well as the cracks in my basement walls. Your team explained everything and also apprised me periodically of their progress. Mike and crew (outside drainage) and Craig (inside - basement cracks) could not have been kinder in fixing my basement drainage and wall crack issues. They did an outstanding job!

You replaced a 7 foot area of drain tile for me. I was impressed with you warranty, price, and professionalism. Your staff was very sensitive to our needs and respectful of our home. They were quite professional. Lastly, your cleanup was wonderful!  Thanks!

 You removed our wood stove and chimney AND repaired our basement wall. Your office was absolutely professional, your drainage professionals were very clear about what was going on, they were professional and very thorough, they did what they said they were going to do and kept us up to date until finished!!

I needed to repair and seal my wall cracks. We were looking to repair the two worst cracks, but decided to fix all four. Glad we did. Your guys were great. I had two friends who had work done by your company as well. We are no longer apprehensive when we hear the heavy rains. Thanks for doing such a good job.

 I just wanted to send a quick message to let you know that Victor and his team were so great to work with! Victor did an awesome job demonstrating the drainage that was being installed throughout the whole process. Not only was the crew super friendly and professional, they also made me feel so comfortable and gave me updates throughout the whole process. Even my Boston Terrier puppy loved the crew :) Can't wait to see this elaborate drainage system in action! Kind Regards, Michelle F.

Very friendly, explained everything, spent a lot of time answering questions - thank you. We now have new drain tile, a new bubbler system and BrightWall in our basement. 

I contracted Frank's Basement Systems to repair teh rear wall of my house. The work is still ongoing but I felt the need to inform you that I couldn't be more happier in the fact that I chose Frank's to do the job. Everything is first rate. From the beginning inspection performed by Rick P., to the carbon fiber bands installation by Craig and the now ongoing painting by Mike. I couldn't be more pleased. Rick could have soaked me by seeling me work I didn't need. My basement rear wall was cracking and the floor had many new cracks. I thought I had a drainage problem causing pressure to crack my basement floor and I thought I would need part of the floor ripped up to replace new drain pipes. Rick assured me this was not the case and I had no water problem. My only problem was a rear wall starting to bow. This was confirmed by a structural engineer. Thank you Rick for being an honest man and not causing me to spend all of my retirement money on this basement. Craig came to prep the wall and to install carbon fiber bands per the drawings made up by the engineer. From the moment he arrived until he was finished on the second day, he was focused on his job. He would work steadily until lunch and after lunch he was right back on the job. At the end of the day, he would clean up and you would never know anyone was working down there. Excellent worker. Mike showed up on the third day to put some sealing paint on the wall. Another great worker. He prepped the entire wall for painting and worked steadily until lunch and then right back to the task at hand. He knew the town inspector hadn't been in yet, so he left the carbon fiber bands unpainted so the inspector could see them. Don't know if this was necessary, but there is no sense in giving the inspector something to question. Mike will paint the bands after inspection. Provided the inspector even shows up. To sum it all up, Frank's Basement Systems is a first rate organization. The office staff was always cheerful and helpful when I called. The crew in the field, Rick, Craig adn Mike are all top notch. If I had a company, these are the type of people I would hire. They have an excellent work ethic, which is something that is sorely lacking in many organizations. Contratulations to Frank for running such a top notch organization.