Testimonials for John's Waterproofing

Brandon was very courteous and helpful.

Thank you to Ramon, Ivan and Jake for their part in addressing water problems at the Hulbert house in mid-October. Because my daughter Julie needed to be at work, I was recruited from Kennewick, Washington to be present during that phase of the project. Ramon kept us well informed of work in progress with pictures and explanations of steps needed to do the job properly. All the guys took special care to keep things as clean as possible, which was not an easy task with mud. I believe the job will be completed this week now that it's dry enough to insulate the walls. Really appreciate their customer assistance and working attitudes. Kudos! Thanks to you all. Based on the progress so far, I would highly recommend John's Waterproofing to others.

Installed drain channel in garage to drain water leaking up through the floor and also down the wall. They were a few minutes late but had the courtesy to call and inform us. They were very nice and professional. Would definitely use them again.

We had multiple companies come out and you guys were by far the best/most helpful. Our inspector (Dan) went above and beyond to go over our options and answer any of our questions. We really appreciated his help!

Jacob is very personable and knowledgeable. I especially appreciate that the company brings in other resources to the Wednesday AM meetings. This enhances the professionalism of the whole team and allows for informed discussion with potential customers. Glad I researched John's Waterproofing before time and Jacob as the representative sealed the deal.

Very comprehensive and well thought out, with a great presentation. The sales person was not pushy, but personable and professional.

I visited the company website so I could let company management know how my recent job went but couldn't figure out where to send it. So, if you wouldn't mind, please pass this on to whoever will be interested. As you are aware, my job consisted of crawl space encapsulation with some minor changes requested by me, and a new sump pump system.  While you and I had some minor differences of opinion as to what I wanted done, I want you to know how much I appreciate your working with me to get those accomplished. I am very satisfied with what was done and only wish I would have done it ten years ago. Thank you for a great job.   Secondly, I want management to know what a pleasure it was working with Lupe and his crew. Rodney was there from day one, and I'm sorry that I can't remember the name of the fellow that joined them on Tuesday. All three introduced themselves and were very polite. Everything was cleaned up at the end of the day and my garage was never a mess. Lupe did a great job on new sump pump installation, replacing the entire line from pump to downspout.   And finally, the job was finished in two days instead of three as originally discussed. Lupe sought me out and ask permission to work a little later on Tuesday so the job could be finished. I appreciated that.   So again, thank you and your installation crew for a job well done. I would certainly recommend you guys to anyone who might be in need of such work in the future.

 Daniel was great in walking me through the process and laying out what needs to be done.

Dear Robin,  I want to congratulate you on having such a wonderful crew of employees. Sammy did a wonderful job of explaining what needed to be done to fix my problem, and so patient in answering all my questions.  Gordon and his crew worked so hard and their work ethic was outstanding. Had stairs to climb each time they had to bring equipment and stuff from the truck - wow! But best of all was their smiles that greeted me when they saw me outside with my dog.  Thank all of them for me for a job well done. 

I appreciate the service received from Chase Milner each time he is here for annual checks of the waterproofing system which was first installed in 2017.  Chase is efficient and knowledgeable and always answers any questions I may have.  It is very nice to have his visits and knowing my equipment is well-maintained.  Thank you Chase!  

I read a good review on Angie's List so I decided that I would trust John's with my job. Everyone in the office was very professional and friendly. Our salesman Jacob was very knowledgable and had a very warm attitude. Ramon and his crew were very thorough and make sure to clean up their messes and leave my house as they found it. I would recommend them to others and would chose them again! 

Thank you to the crew who came to our home - working in the basement and yard for downspout drains. Work was done professionally and carefully. The guys were thoughtful about our home and readily answered any questions I had.  We appreciated the expertise of your company as we tried to solve our water problem.  Many thanks! -P.S. Have already recommended you!

Caleb is absolutely amazing. He has such great people skills and is incredibly friendly, knowledgable and knows what he is doing. He walks on water! 

Dan was amazing - he was very knowledgeable and pointed out that I don't have as big of a problem as I thought. I was so relieved and appreciative for his honest feedback. I am a realtor and will continue to refer work to John's Waterproofing. Honesty is so valuable! 

I just want to say our entire experience with you guys has been amazing. From the initial meeting for a quote all the way through the job completion, we could not be happier. Absolutely stellar work crew, Manuel and his guys went above and beyond, I felt like he cared about the final product of our basement as if it were his own. Having you guys do this work gives us a huge sigh of relief, knowing we’re well taken care of and the work has been done right.