Testimonials for John's Waterproofing

We would like thank you, for a pleasant and professional experience, doing our waterproofing.  The “crew”, actually made us laugh us, with their singing and chatting to one another. We have never experienced people enjoying their jobs, as your crew does!  Or is their way, of keeping their sanity, in that dark hole!! Kudos to you and your crew for giving us , such, a great experience. We would recommend you highly.

System Installed:  Waterguard Date Installed:  February 18, 2011 "The crew arrived early.  They worked very hard and did a great job with cleanup.  Office staff was just excellent! Everything went well, from initial contact, through estimate, to job completion.  THANK YOU!

Installed drain around entire perimeter inside the basement with sump pump in my 1925 home. it was very loud though when they used jackhammers to dig through the concrete; why they didn't use a concrete saw I'll never know, as it wouldn't have been so messy but they did clean up after themselves. They coordinated well with the plumber and also with the firm that removed the mold from the walls

Brad was thoughtful, cared about how it looked, tidy and a great guy.

"Brad was thoughtful, cared about how it looked, tidy, and a great guy!"

We saw the company's truck in our neighborhood and we decided to get a free inspection for our crawlspace as well. The options were thoroughly explained to us and the crew was on time every day and absolutely amazing!   

Letter from one of our customers to John Hello Mr. Lombardi,  I'd like to finally thank you (I've been waiting till the work was all finished and paid up) for your very kind help last October. I was having major problems with continued post-fix basement flooding and sent you a letter of complaint; you immediately called to ask me about it and then dispatched your company's finest.  Robin was terrific throughout; he stayed involved, was knowledgeable, generous with his time, and blessedly straightforward regarding the options and his recommendations. Delfino and, later, Cesar, were both excellent. They seemed experienced, on top of the situation, and impressively hardworking; Delfino and his crew were here till 8pm on the second fix. they did not stint on anything, explained to me what they were doing and why, and took crae of some extra details they thought advisable.  But primarily it was your own prompt response and cordiality which eased my distress last fall and restored my confidence in the eventual success of this project. I cannot tell you how much I appreciated it. Yes, I can, actually- I have already recommended John's unreservedly to a friend with longtime basement problems and I would do so again.  If you are ever going to be in the vincinity and have the time and inclination to stop by, for a cup of tea (or something stronger), please let me know. Our house is 100 years old this year (its showing its age a bit). Of course, everything is relative and 100 doesn't seem as old as it used to.  Again, thank you.  Yours truly,  Susan

From their first visit to my home from Sean for an estimate to the crew that arrived to do the project, I was impressed. Everyone was extremely professional. The crew arrived on time, the crew leader introduced me to the rest of the crew and explained how they would proceed with the project. They protected the workspaces with plastic from my garage to the crawl space opening inside my closet. They went to work and kept me informed about the progress. The whole crew worked very efficiently and got the project done in one day. They left the work area spotless when they were done. I would highly recommend this company for any waterproofing project!!

we were impressed with the inspector's timely, responsive service.

Great service and integrity along with professionalism of staff

Carolann is very nice and kind person.

The men did a great job for us - very thorough, professional, careful and helpful when answering questions. Thanks for sending Ramon, Mike, And Juan! Mel And Helen 

Lupe and his crew did a terrific job. I am really pleased. I would highly recommend John’s Waterproofing and have told them to use me as a reference anytime. I can’t wait until it rains so I can see how it works! As a realtor I am in so many homes every year and water damage is a huge issue. Having this system  in my own hand I can now speak first hand about the advantage of John's Waterproofing company and their system.

Delfino, Ramon and Juan were a wonderful crew. They kept at task, checked with us when needed and answered our questions in a very knowledgeable manner. We were really impressed with Delfino, he laid out the job and kept the others on task. Delfino, Ramon & Juan worked very werll together. 

 I want to take this opportunity to express a tremendous thank you for the crew that you sent us.  All three worked diligently throughout the day and in a very professional manner.  They took the time to answer my curious questions about the various things they were doing, I am a person that likes to know how a project like this all fits together :)  They did a great job of prepping the work areas to keep messes to a virtual minimum and cleaned up thoroughly once the work was completed. I couldn't have asked for a better crew to help with our home's problems!  I am excited to see how it all functions once we get into the rainy season!